Manish Lohiya

Certified Scrum Master (CSM) & Agile Project Manager (PM)

I am an experienced IT Professional having 10+ years of IT industry experience in roles such as Scrum Master, Project Manager, Project Lead / Project Coordinator, Business Analyst and Software Developer - SAP R/3 Technical Developer (Software Developer)

Summary:

Excellent experience with following software development methodologies: Agile / Scrum, Rational Unified Process (RUP) and Waterfall.

Strong client facing experience having worked with fortune 500 companies to medium scale and small scale companies in diverse cultural environments.

Extensive experience working in highly structured process oriented environment to completely unstructured fast paced growing environment.

Excellent communication skills, presentation skills, people skills, negotiation skills, conflict resolution skills, solution oriented mindset and have been complemented for high emotional intelligence.

Independent decision making ability and aptitude to manage crises in a highly time sensitive deadline driven environment.

Disciplined in maintaining high quality standards and keen attention to details.

Ability to effectively adjust and adapt to changes in project scope and requirements

Industry Experience

Dell EMC - Converged Infrastructure, Hyper Converged Infrastructure, Data Storage, Virtualization

Federal Reserve Bank - Financial Services

Aezion - Software Product Development

Nokia - Wireless/Telecom (Nokia)

Bluebonnet Mortgage - Mortgage

Smith International, Tractor Supply Company – TSC, GE Fanuc Automation - Manufacturing

Suzlon Wind Energy - Alternate Green Energy/Wind Energy

Education:

Bachelors Degree in Mechanical Engineering - Nagpur University, Nagpur, Maharashtra, India

Technical Skills

SDLC

Agile / Scrum, Rational Unified Process (RUP/Scrum), Waterfall, ASAP (SAP Implementation Methodology)

Applications

SDL Tridion CMS, Rally, JIRA, ServiceNow, GlobalShop (ERP), SalesForce, ACT/XACT, SharePoint, SAP (ERP), Microsoft Visio, Microsoft Office suite, MS Project, WebFOCUS etc.

Requirements Management / Defect Tracking Tools

Microsoft Visio, Microsoft Office, SharePoint, HP QC, JIRA, Rally

Languages

SAP-ABAP/4, VB, COBOL, C, C++, SQL

Databases

MS SQL Server, Oracle 8i, MS Access

Quality Standards

SEI-CMM

Mobile Devices

iPhone, iPad, Android, Windows 8 mobile

Industry Experience

Banking & Finance, Mortgage, Wireless/Telecom, Manufacturing, Electronics, Energy, Mortgage and IT

Professional Experience:

DELL-EMC Richardson, TX 10/14 – Present

Role: Scrum Master & Project Manager on multiple Agile/Scrum projects

SDLC: Agile/Scrum

Projects:

Global Shop ERP Application Enhancements and Upgrade

XACT: Development of Next Generation of VCE's Configure, Price, Quote (CPQ) toolset (XACT). It’s a custom application built on Java, Angular JS, WebServices technologies.

ACT-PQO: Reengineering of Pricing, Quoting and Ordering (PQO) Application to improve workflows and application performance

VCE Sales Portal migration and ongoing development and support using SDL Tridion, SOLR, Google Search Appliance, SQL Server, .Net REST Services.

CMDB Enhancements

ServiceNow enhancements and ongoing support

Infrastructure Upgrade of lower environments (Dev, Test, UAT)

Scrum Master Responsibilities

Facilitated Scrum events for XACT, Global Shop, Service Now, CMDB and VCE Sales Portal Migration Projects

Facilitated Backlog Refinement to help the team maintain a healthy Product Backlog (Stories ready for consumption equaled 2 sprints Velocity) and set right priorities

Delivered various Scrum Artifacts such as Definition of Done, Product Backlog, Release Backlog, Sprint Backlog, User Stories, Sprint Review Report, Burn down and Burn up charts, Sprint Retrospective meeting report

Mentored Product Owner with effective Product Backlog management and prioritization

Team servant leader

oImpediment removal, empowering team focus, creating supportive team environment

Provided coaching to new team members on Scrum processes and getting them up to speed with application and processes.

Project Management responsibilities

At present I am responsible for leading VCE Sales Portal, Global Shop and Service Now enhancement projects using Agile/Scrum methodology

Developed various artifacts such as Project Charter, ROM, Project Plan using MS Project, Resource Plan and Weekly Status Reports

Communicate effectively Project Status, Release Plan, Risks, Issues remove any Impediments that may have adverse effect on delivery.

Release Management of following applications: ServiceNow, Global Shop, SalesForce and Sales Portal

Provided teams with the leadership and coordination necessary to move their Release into the Production Environment

Federal Reserve Bank of Dallas Dallas, TX 11/13 – 03/14

Role: Scrum Master & Project Manager (on 2 projects)

SDLC: Iterative Software Development using Rational Unified Process (RUP) and Scrum Ceremonies

Projects:

Event Management System Reporting Enhancement using WebFOCUS

HR SharePoint Content Management and Workflow Automation

Scrum Master Responsibilities

Facilitated Scrum events

Facilitated Backlog Refinement to help the team maintain a healthy Product Backlog (Stories ready for consumption equaled 2 sprints Velocity)

Facilitated the team creation of Scrum Artifacts such as Definition of Done, Sprint Review Report, Burn down and Burn up charts and Sprint Retrospective meeting report.

Mentored the Product Owner with effective Product Backlog management

Team servant leader:

oImpediment removal, empowering team focus, creating supportive team environment

oCoached new team members on Scrum processes and got them up to speed with application and processes

Project Management responsibilities

Managed complete project lifecycle and delivered projects within budget, time and scope.

Developed Project Charter for both projects including other PM Artifacts like Risk Management Plan, Communication plan, Stakeholder list, ROM Estimates, Issue Log, Change Requests, Budget Reports, Status Reports, Sprint Reports, Burn Down and Burn Charts.

Managed both projects from Inception to Transition

Effectively managed internal and external stakeholders, identified and mitigated risks, managed scope, budget and time of project delivery.

Aezion Frisco, TX 01/13-10/13

Role: Scrum Master & Business Analyst

Project: Development of Web based and Mobile phone compatible Applicant Tracking System using Responsive Web technology with Adaptive features to optimize website display on mobile browsers and development of corresponding mobile app.

SDLC: Agile/Scrum

Scrum Master Responsibilities

Facilitated scrum Events: Daily Stand-ups, Sprint Planning, Sprint Review and Sprint Retrospective.

Helped Product Owner in maintaining healthy backlog and for prioritizing backlog items

Business Analyst Responsibilities:

Gathered requirements by interviewing internal and external stake holders (various ATS vendors, studying their products and identifying best features to include in the ATS Application)

Converted Requirements to User Stories.

Studied product features, compared features with features available in competitive products and suggested solutions to develop cutting edge product.

Facilitated backlog grooming sessions between Sprints and managed product backlog

Application was developed using .Net technologies (ASP.Net 4.0, C#, ADO.Net), MS SQL Server 2012, and mobile technologies (Hybrid Mobile App - JQuery, HTML5, KendoUI, PhoneGap, REST API) and is developed on Cloud - SAAS model, to be provided to customers on monthly subscription basis

Dynamic frontend was developed using HTML5, JQuery, KendoUI and Phone Gap

REST API services were developed to exchange data from backend server

Nokia Irving, TX 06/09-12/12

Role: Project Coordinator

Project: Implementation of Beeline Contingent Workforce Management System and Vendor Management System

SDLC: Waterfall

Responsibilities:

Coordinated preparation of “Request For Information” (RFI) in order to purchase Commercially off the shelf (COTS) Contingent Workforce Management System and Vendor Management application

Coordinated preparation of Request for Proposal (RFP) document by eliciting requirements from various stakeholders

Coordinated distribution of RFI and RFP to key vendors and coordinated application demonstrations and walk through

Was actively involved in identifying key business functionalities to be tested for POC upon vendor selection

Worked closely with Beeline team in successful implementation of the application at Nokia

Was involved in the Post Production support and assisted users with the production issues on as need basis

Technical Environment: Beeline, SharePoint, MS Office, MS Visio

Bluebonnet Mortgage Dallas, TX 01/08-05/09

Role: Project Manager & Business Analyst

Project: Design and development of home loan processing website.

SDLC: Waterfall

Responsibilities:

Worked closely with key stakeholders in identifying scope and gathering requirements

Communicated project plan, project status, project issues and potentials risks in a concise and precise manner to bring out a clear understanding to the stakeholders

Created various Use case diagrams and wireframe diagrams

Tested system functionality and conducted UAT

Dynamic Website was developed using .Net Technology (ASP.Net, C#, ADO.Net), SQL Server 2008, and mobile technologies for providing website access and functionality on mobile devices (iOS and Android) using mobile web browser.

Suzlon Wind Energy Chicago, IL 07/04-12/07

Role: Project Manager & Resource Manager

Project: Commissioning of Wind Turbines across multiple sites throughout US

Responsibilities:

Drafted Project Proposal, Project Plan, Resource Plan and negotiated Vendor Contract with the client

Provided bi-weekly status reports to major stakeholders

Managed 70+ field personnel (wind turbine commissioners) across multiple wind parks

Was responsible for resource planning, resource management, hiring of qualified resources, on-boarding and off-boarding of resources

Managed vendor relationships / contracts for hiring contract resources

Prepared standard and ad hoc management reports and presentations to assess and communicate resource hiring and scheduling progress and metrics.

Ensured timely progress and execution of resource deliverables.

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