DEANE M. PIEKARA

Boynton Beach, FL ***** ~ Phone: 561-***-**** ~ Alt Phone: 561-***-**** ~acyyag@r.postjobfree.com Project Manager, offering 10 + years of experience in multiple industries specializing in pneumatic tube systems, team building, project management and maintaining superior customer relations. ABILITY SUMMARY

Customer Service Focused

Effective Communication

Project Management

Project Estimation

Project Scheduling

Design Layout

Blue Print Reading

AutoCAD 2000, MS Project

Contract Negotiation

Instructor/Facilitator

Field Supervision

Employee Training

Computer Networking

Experienced in National and

International Work Travel

Knowledge of RS 485 /

RS422 Communications

Proficient MS Office

Programs

Creation of User Manuals,

Cut Sheets

Finger Prints on File for

government work

EMPLOYMENT HISTORY

Pevco Systems International, Boynton Beach, FL 2011 - 2016 Senior Service Support Representative - Remote

Maintained customer experience through team member interaction and presentation

Managed the customer relationships in assigned area

Assisted with orienting, training, and supervising employees

Demonstrated teamwork by assisting and cooperating with coworkers

Provided Emergency Service for customers at remote sites nationwide and international

Performed routine factory recommended maintenance on systems at customer sites

Recommended parts, additional services, and upgrades

Performed commissioning of new systems, up-grades and conversions at customer’s sites both nationally and Internationally

Instructed customers on system operation and maintenance in a classroom environment both in Baltimore, MD and Houston, TX Offices

Airtube Service Company, LLC., Boynton Beach, FL 2001 - 2011 Project Management - Estimating -Technician – Sales - Remote

Reviewed various construction reports on a daily basis

Selected projects for bid preparations

Qualified company for contractor’s licenses for various states

Safety Officer

Reviewed bid documents

Developed Take-off sheets for estimating

Designed and estimated project for bids

Negotiated contracts for project won

Corresponded with contractors and sub-contractors

Prepared Equipment orders and shipping requirements

Prepared project billing

Developed Owners manuals and User Manuals

Developed Cut Sheets for equipment

Assisted in development of parts manuals

Assisted at customer help desk

Provided emergency service to customer in remote locations nationwide DEANE M. PIEKARA

Boynton Beach, FL 33437 ~ Phone: 561-***-**** ~ Alt Phone: 561-***-**** ~acyyag@r.postjobfree.com EDUCATION AND TRAINING

University of Miami, Coral Gables, Florida – Accounting Newark State College, Union, New Jersey – Business Management Hackensack Vocational School – Hackensack, New Jersey – Air Conditioning – High Pressure Boilers Honeywell Energy Management, Minneapolis, Minnesota Ascom Kernen, Germany – Introduction and Advanced Pneumatic Tube Systems Pevco Systems International, Baltimore, Maryland – Introduction and Advanced Pneumatic Tube Systems OCCUPATIONAL LICENSES & CERTIFICATES

Certification Title Issuing Organization Completion Date

Expiration

Date

10 Hour OSHA Hazzard Training American Safety Council 12/2015 16 Hour Operations and Maintenance Supervisor Retra Training Services Corp 02/2013 02/2014 Virginia Contractor-Class A or Class B PSI licensure: certification 04/2009 Commercial Specialty Contractor Level 2 Oregon Construction Contractors Board

02/2011 01/2013

Contractor Trade: Mechanical Pneumatic Control Miami-Dade County. Fl. 06/1997 03/2002 Certificate of Competency, Pneumatic Control

Contractor

Broward County, Fl. 03/1997 08/2009

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