Customer Service Representative

Patricia Rivera

Waco, TX

********.********@*****.*** - 713-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Representative

General Dynamics Information Technology - Waco, TX-January 2014 to January 2017

Responsibilities

Helping customers pick the right insurance plan.

Accomplishments

Being bilingual.

Skills Used

Computer skills with Microsoft and excel and communications

File Clerk

Boi-chem Lab (Temp Jack of All Trades) - West, TX-October 2013 to November 2013

Responsibilities:

Filing reports

Skills Used

Computer skills with microsoft, excel

Pipe-fitter Helper

Zachry Holdings - Riesel, TX-September 2012 to May 2013

Responsibilities

ASSIST PIPE FITTER TO ASEMBLE AND INSTALL PIPE FOR AMONIA TANKS,GAS,,,AIR SYSTEMS,CUT OR DRILL,ASSIST IN INSTALING VALVES,,PERFORM OTHER DUTIES AS DESCRIBED UNDER HELPER TITLE,HOUSEKEPING.

Accomplishments

LEARNING HOW TO DO DIFERENT ASSISMENTS.

Skills Used

BILINGUAL,CUTING,GRINDING,FIRE AND HOLE WATCH,PAPERWORK.

TOOLROOM ATTENDANT

CLASSIC INC - Macon, GA-September 2007 to February 2011

Responsibilities

STORE,REMOVE LOAD AND UNLOAD ALL TYPES OF MATERIALSFROM STORAGE BINS,PALLETS AND TRUCKS,OPERATE COMPANY VEHICLES,STOCK INVENTORY SHELVES, READ PRODUCTION SCHEDULE,HOUSEKEEPING,CUTTING,,HELPING INSTALL INSULATION IN DUCTS,CUTTING LAGGING,METAL SHOP.

Skills Used

BILUNGUAL,SAFETY WALKS,LEARNING EVERY DAY SOMENTHING DIFFRENT

Dental Assistant/Receptionist

ABBAS FAMILY DENTISTRY - Helena, AL-May 2003 to August 2007

prepare treatment room for patient by fallowing prescribe procedures,prepare patient for dental treatment by welcoming,comforting patient.provide information to patient and employees questions and requests,provide instrumentation by sterilizing and deliver to treatment room and passing instruments to complete dental work on patients.helping front desk with documents,charting patients records,appointments,inventory,housekeeping,contributes to effort by accomplishing related results as needed.

EDUCATION

JEFFERSON HIGHSCHOOL DIPLOMA/GED ONLINE

2013 to 2013

SKILLS

Customer Service Representative (2 years), Bilingual (10+ years), Microsoft office (8 years)

ADDITIONAL INFORMATION

GOAL-ORIENTRED FROM OFFICE DEDICATED TO GHIGH LEVES OF CUSTOMNER SATISFATION ANDE MEETING AGRESSIVE BUSINESS GOALS,AND SPECIALIZED KNOWLEDGE IN BILINGUAL CUSTOMER SERVICE REPRESENTATIVE,FRIENDLY AND ENTHUSIATICM,ABLE TO LEARN NEW TASKS QUICKLY AND PROFICIENT IN GROWING KEY. REPRESENTS ESTABLISHMENT WITH FRIENDLY,PROFESSIONAL AT ALL TIMES.LANGUAGE SKILLS. SPANISH(WRITE AND READ) ENGLISH(WRITE AND READ)

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