Software Quality Assurance

qualifications summary

Seventeen years in the software testing industry

Toshiba Global Commerce: Automated and manual testing on IBM 4690 POS systems for large retail customers

Cotton Incorporated: Tested computer software for use in computer-aided management of cotton fiber utilization and mix selection for textile mills in a client/server environment. Tested software that allowed gins and mills to save electronic documents to their computer in multiple file formats

Gilbarco: Tested software on Passport POS systems and gas pump simulators for the Convenient store industry. Tested CRIND (card reader in dispenser) and screen software on gas pump simulators. Tested for calibration of the pump software to meet state standards

Worked closely with Software Engineers

Seabolt Investigative: Interfaced with attorneys/insurance companies in person/by phone to set up surveillances of clients

Computer Knowledge

Microsoft Office

Quick Books

@Task Project Management

Clear Quest

Fog Bugz

Accurev defect tracking

Oracle Instantis time tracking

ASCII

Lotus Notes Test Tracking Tool (Databases)

SQL

Work Experience

Toshiba Global Commerce Solutions, Durham, NC 07/2013-02/2017

Software Performance Analyst (contracted through CTG, Inc.)

Tested Point of Sale systems for multiple grocery and retail customers

Utilized DOS to communicate and load software on IBM 4690 systems

Entered/detailed all defects in CMVC and Accurev for fix by development

Developed test cases/edited existing test cases in database system

Worked in small teams assigned to line items within projects

Participated in daily scrums/Agile development process

Estimated line items for the automation process

Performed automation with IBM ARTT system

Prepped test scripts for all clients/automated test defects for clients on the ARTT system

Cotton Incorporated, Cary, NC 05/2007 – 07/2013

Software Quality Assurance Tester (contracted through CDS, Inc.)

Installed and configured software

Tested in a client-server multi-tier C#. NET application, stand- alone windows desktop C#. NET application and web applications C# backend. Used databases ms sql server and/or mysql

Performed acceptance, boundary, exception, integration, unit and regression testing primarily within an Agile Development scenario

Analyzed software requirements and wrote test procedures, developed test cases and scripts

Identified, analyzed and troubleshoot technical and logical programming errors

Submitted bugs to developer for programming action

Followed up with developer to ensure bugs were successfully fixed/returned to be tested

Identified and documented defects using @Task management software

Worked closely with programmers to ensure bug free software

Additional experience

Gilbarco Veeder Root, Greensboro, NC 08/2000-05/2007

Software Quality Assurance Tester, POS

Seabolt Investigative and Protective Services, Greensboro, NC 08/1996 – 08/2000

Office Manager

Education

Atlantic Christian College, Wilson, NC

Bachelor of Science Degree in Social Work

certification

North Carolina Real Estate License

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