Customer Service Manager

Stephanie Culmer

Bronx, NY

**********@*****.*** - 646-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Proctor

Touro College - New York, NY - November 2016 to Present Check identification before testing

Monitor students during test sessions to secure test environment Assist in the distribution and collection of test material Report suspected irregularities to the testing coordinator Clerical Assistant

Jewish Home Life Communities - Bronx, NY - August 2011 to July 2015 Responsibilities

Reported to Head Director assisting with Adult and Youth Volunteers Supervised and maintained attendance

Assist in attending and updating Files

Copy and Fax Documents

Assist office Manager when needed

Pick Up Mail and distributed

Assist in the responsibilities of the coordinator

Accomplishments

The Adults and Youth trusted and respected my opinion on situation that were discussed. They loved me as a leader and as a person that stood up for them. I was able to recruit the volunteers coming in to work after school hours and the adults came during day shifts hours.

Skills Used

Word, Excel, Volgistic program, Phone ettticate, Filling system alphabetically and numeric, also I used a program called outlook.

EDUCATION

Certificate in Business Office Technology

State University of New York, NBCCOC - Bronx, NY

2008 to 2008

Credits in Business Administration, Business Management Monroe Community College - Bronx, NY

1982 to 1991

SKILLS

Proficient in Microsoft WindowsXP, Excel, Outlook and Power Point (10+ years) AWARDS

instructional Systems Inc.

May 2008

Completion of office skills, information systems, record duplication, advanced filing mail procedures, telephone protocol and customer service

CERTIFICATIONS

Goodwin Associates- links, Inc

June 2009 to September 2009

Certificate in Early Childhood

Supervised and monitor Children at the stage of tootlers from 2-4 GROUPS

Narcotics Annoynymous

April 1994 to Present

A avenue to help me become a productive citizen so I may conduct my self in a strong and meaningful way to society.

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