Manager Service Representative

Kendall Sommerville

Phone: 205-***-**** • E-mail: **********@*****.***

OBJECTIVE

To obtain an entry-level position that will effectively utilize my current training and experience and offer opportunity for career growth.

PROFESSIONAL SKILLS PROFILE

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•Certified as a National Association of Corrosion Engineer (NACE) Coating Inspector - L1.

•Completed STAR4D Spray Technician Certification course.

•Obtained a Powered Industrial Truck Operator Card Qualified to operator Lift Trucks.

•Completed Course in Forklift Workshop: In-Depth Operator Safety Training.

•Completed Course in Respiratory Protection: Breathing Safely.

•Completed Course in Safety Housekeeping and Accident Prevention.

•Completed Course in HAZCOM: What You Need To Know.

•Completed Course in Hand and Power Tool Safety.

•Completed Course in Personal Protective Equipment: Safe At Work.

•Completed Course in Environmental Coordinator Training

EDUCATION

Alabama A&M University, Huntsville, AL

•Completed two semesters of coursework pursing a Civil Engineering degree. 2003-2004

Mississippi State University, Starkville, MS

•Completed six semesters of coursework pursing a Civil Engineering degree. 2004-2006

Aliceville High School, Aliceville, AL

•High School Diploma, May 2003

EMPLOYMENT EXPERIENCE

Site Manager 06/2009 - Present

Milspray Military Technologies, Lakewood, NJ

Currently managing all site operations including but not limited to: weekly reporting of Corrosion Prevention and Control (CPAC) for the United States Marine Corps, after action reports, info queries, attendance rosters, training, removal and application of CARC paint, painting procedures as per the CARC system, quality control, and customer relations.

Develop and executed weekly, monthly, and annual training programs.

Produced and implemented Preventative maintenance activities and processes.

Responsible for all ordering, creating reorder points of site materials and supplies in order to maximize production flow.

Set daily and weekly production schedule and work with team to accomplish company deadlines.

Received multiple perfect site inspections from CPAC program Field Service Representative (FSR) who represents the United States Marine Corps.

Produces, integrates and maintains PIs for MILSPRAY’s corrosion preventative processes, including required materials, application procedures, and environment health and safety (EHS) factors and data collection requirements

Implements the duties of the CSTs at more than three locations identified by MILSPRAY

Improved cost vs. productivity and implemented organizational-level corrosion preventative maintenance processes and procedures in compliance with OSHA, DEP and other local environmental and safety requirements

Performs and supervises the application of rust inhibitor to all applicable metal to metal contact areas ensuring the rust inhibitor is applied using MILSPRAY’s approved methods

Maintains daily clean up schedules to ensure the CPC area is clear of drips and over sprays and uses TM 4797-12/1 to apply CPCs to other previously identified problem areas

Provides detailed assessments to collect technical data and metrics to aid in the approval of the USMC corrosion control processes, utilizing the CPAC PM and TM 4795-12/1

Responsible for the weekly reporting of work performed, materials used and units serviced; performs equipment assessments and populates USMC CPAC databases

Produces and maintains CPAC technical manuals, including, but not limited to adding/ deleting equipment, identifying and incorporating CPAC technologies with the CST; and reviewing and updating the appropriate TM4750/4795 and participating in technical forums

Produces, integrates and maintains corrosion control training for equipment operators and maintainers

Ensures the proper skills and tools are used to identify corrosion and the implementation of corrosion preventative and control methods are retained

Responsible for coordinating, monitoring, processing and editing accountable supply system or MRO’s, including maintaining supply status, updating supply tracking systems, resolving system problems and providing technical and logistic reports

Modifies and updates the MEF CPAC program technical information and procedures using the CPAC manuals, technical orders and interactive electronic technical manuals

Acts as on-site liaison and coordinator of all CST tasks, including quality control and the inspection of all functions related to mobile CRF, with the assistance of the quality assurance manager

Service Manager 11/2004 – 04/2009

Al’s Tire Shop, Aliceville, AL

Manage and direct all service department activities.

Supervised and performed brake changes, oil changes, and tire changes.

Supervise repair and maintenance quality.

Managed inventory, maintenance of shop equipment, cleanliness of entire shop, and building maintenance.

Cashier 09/2003 – 07/2004

Walmart, Huntsville, AL

Process payment and ringing up sales on computerized cash register.

Assist sales and stock associates with remedial task.

Handling return and answer question about merchandise and store policies.

Skills

Applications: Microsoft Office suite (Word, Excel, Outlook, PowerPoint, Access)

Operating Systems: DOS; Windows 9x-ME, NT, 2000, XP, Vista, Windows 7, Windows 8, Mac OS X and some 2000 Server.

References Available Upon Request

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