EDDIE A. DAVIDSON ***** Merlot Drive
Home: 586-***-**** Sterling Hts., MI 48312
Email: e ************@*****.*** Cell : 248-***-**** WORK EXPERIENCE
Technical Account Manager, C apsilon 12/15 - present Responsible for proactively managing the technical relationship with top 10 customers, serving as a trusted advisor and ensuring successful deployment, adoption, and expansion of Mortgage Software. Works as a Business Analyst, Project Manager,and Technical Architect. Lead customer champions, and technical relationship manager. Utilizes deep technical experience and expertise, to assist customers use of enterprise software systems in their daily processes and advise customers to optimize usage, maximize ROI and improve efficiencies. PLM Presales Associate Manager, A ccenture 7/14 – 12/15 Responsible for PLM related software RFI and RFP process and all related supporting documents. Utilizing Experience and expertise to structure and assemble proposals in collaboration with other PLM subject matter experts. Build and lead a pre-sales teams to drive new opportunities in support of the sale process until closing. Ensure PLM related technical transition to the PLM delivery team. Utilize Project Management skills to plan and monitor deadlines to ensure timely and accurate proposal development, approvals and submission. Control quality and accuracy of the proposal; ensure that the offer propose is the bestin class solutions and proposal to the clients. Sr. Deployment Architect, D assault Systemes 7/10 – 7/14 Lead technical expert responsible for leveraging experience in several OEM based V6 client/Server level enterprise solution deployments. Responsibilities includes working with OEM Solution Architects to certify enterprise PLM solution deploy ability within OEM environment. Qualify HW/SW requirements and sizing, database requirements and sizing, networking requirements for client/server software deployment and automated executions. Working with management teams to devise resource, requirements, allocations, and availability. Direct company technical support persons to manage Enterprise support after deployment. Technical advisement to support the account sales team. Managed workplace environment, development, Quality Assurance phase, builds, and deployment release lead. Deployment IT project Manager supporting all tasks for both internal and external deliverables. Sr. Consultant/Solution Architect, D assault Systemes 6/08 – 7/10 Responsibility includes ENOVIA V5 support of various customer environments and corporate software applications. Worked in project manager capacity for several projects, application evaluations, and lead to resolve reported customer processes and incidents. Managed Data Migration project of which I was Lead solution architect for migrating data in and out of PLM systems. Quality control, data mapping and data reporting also including understanding and replication of OEM data process and control mechanisms. Liaison between R&D department and solution teams to document and propose enhancements and development of new applications integrations. Worked on several teams to propose new enterprise solutions including infrastructure and architecture to our customers. Application Developer, R olls-Royce, Ltd 9/07 - 6/08 Responsibility worked on a global team with the goal to plan, develop and test deployment strategy for a global deployment of TeamCenter 2005 PLM System including ETS, and multi-site configuration. Responsibility included installation, configuration and testing of TeamCenter and other supported application such as NX, Vis Products, WebLogic, JEEE, Apache. In addition, responsibility including the development and configuration of other standalone specialty deployments for sub-environments within secure environments in a mixed client/server environment.
Global PLM System Engineer, A rvinMeritor Light Vehicle system 11/04 – 9/07 Work as an administrator and team leader to accomplish various corporate goals, such as fostering relationships between the company, its employees, and the outside community; developing a competitive edge in engineering and manufacturing; and standardizing procedures, processes, and methodologies to ensure success in the global market. Specific responsibilities include:
● Monitoring and ensuring that PLM systems are available to the global user community 24/7.
● Managing user accounts and pertinent PLM data.
● Implementing procedural changes that reduce production time and cost.
● Training employees to follow standardized technical protocol.
● Conducting developer’s validation, testing, and technical enhancements.
● Completing E-Matrix System software installation, upgrading, back up, and troubleshooting across platforms. Engineering System Administrator, A rvinMeritor Light Vehicle system 11/04 – 9/07 Also works as an administrator for all engineering systems, servers and applications. Work annually with Engineering Managers to set budgeting and forecast for future software/hardware needs for both engineering and design. Manages Engineering and Design hardware, software maintenance accounts based on budgeting criteria for Fiscal year. Duties also include:
● Installation of Operation systems, maintenance, updates for hardware running on Windows XP, Sun Solaris and IBM AIX workstations, SUSE Linux. Listing shows responsibility but not limitation of skill set.
● Full knowledge of Systems Networking protocol such as but not limited to DNS, NFS, NIS, SAMBA.
● Installation of Software applications including but not limited to CATIA V4/V5, Solid Works, UG/NX, TeamCenter Engineering Applications, AutoCAD, ADAMS, Hyper Works, Mat Lab, IDEAS, etc., per internal and external customer requirements.
● Maintain Design, PLM data storage on SUSE Linux cluster, Sun Solaris Servers.
● Data backup & restoration via VERITAS NetBackup and VERITAS Volume manager.
● Responsible for maintenance for DCX VPM, GM & FORD TeamCenter/IMAN systems and Autoweb Accounts.
● Manages software licensing administration and distribution SYSTEM ENGINEER, I NCAT Systems – Novi, Michigan 3/99 – 11/04 Acted as a customer system consultant in regards to installation, configuration, and operational support in multi-platform/multi-system environments. In this position:
● Utilized operating systems such as UNIX, NFS, NIS, TCP/IP, DNS, and others within the workstation and networking environments.
● Installed remote system connectivity via AUTOWEB, CCX, VPM, Team Center (Ford & GM), and IMAN metaphase.
● Managed OEM’s data transmissions and communications between suppliers.
● Upgraded and customized multiple workstations and platforms for various CAD applications.
● Administered uploads for CATIA Version 4, IDEAS, UniGraphics, VERITAS Volume Management, E-Matrix PDM, CATIA version 5, and various CAD & FEA software.
● Configured homogeneous and heterogeneous environments of servers on Sun Solaris, IBM AIX 4/5.3L, HP HPUX 10.2/11, and SGI IRIX.
● Completed Team Center Installation Certification. SYSTEM ADMINISTRATOR, L ear Corporation – Southfield, Michigan 5/98 – 2/99 Employed to uphold and implement the CMM process as mandated by Lear Corporation/DaimlerChrysler for CATIA. Throughout tenure:
● Purchased hardware and software, supervised installation, maintenance, upgrades, and planning for division and plant sites. Maintained CAD systems and platform migration from UNIX to NT.
● Increased production time by eliminating system lockup and downtime.
● Instituted uniformity in hardware and software systems across user base to simplify troubleshooting.
● Implemented video conferencing solution, through the T1 and ISDN technologies, for audio/video display enabling global conferencing. Launched CMM process through purchasing systems, planning user training, and fostering employee skill development WAN connection.
SYSTEM ENGINEER, L & H Consultants, Inc., Southfield, Michigan 2/96 – 5/98 Acted as an installations expert and administrator for various software products and was responsible for the following:
● Installed UNIX workstations and completed CATIA systems setup, patching, upgrades and customer customizations.
● Supervised CAD data administration, data translations, conversion, migration, transmission and retrieval.
● Instructed Chrysler suppliers on various corporate system requirements and standards, as well as in data translation, transmission, and retrieval procedures. Developed Chrysler’s CDM remote installation process for supplier deployment. BENEFIT REPRESENTATIVE, E DS – Southfield, Michigan 8/94 – 2/96 Worked as a corporate liaison to ensure successful correspondence and completion of tasks. Processed updates and system changes also introduced and tested new applications. Develop procedures that enhanced job functionality. Scheduled regular mainframe activities. EDUCATION / DEVELOPMENT / CERTIFICATION
Master of Science in Information Assurance
Chief Information Security Officer
Walsh College – Troy, Michigan June 2015
Bachelors of Science,
Agribusiness Technology & Systems Management
Michigan State University
East Lansing, Michigan May 1994
Certification
UNIX Systems / C Programming Certification
Marygrove College - Detroit, Michigan January 1996 CISCO CCNA Certification
Davenport University
Warren, Michigan January 2001
VOLUNTEER/ COMMUNITY SERVICE / ACTIVITIES
PAL Youth Football - C oach
Detroit, MI Summer/Fall 2003
C.O.R.E City Community Center - P roject Organizer Detroit, MI October 2006
The Leukemia/Lymphoma Society Martian Marathon
Half-marathon Finisher
Dearborn, MI April 2006
American Stroke Association – M arathon Finisher Kailua-Kona, West Hawaii June 2006
Motor City Makeover - P articipant
Detroit, MI May 2006
Upward Bound Youth Program - Coach
Warren, MI March 2009
Science Olympia - Coach
School Year 2011 & 2012
Gleaners Food bank – V olunteer
Detroit Area Center August 2013
Baldwin Center – V olunteer
Pontiac Area November 2013