Sql Server Windows

Radoslaw Nocon

Date of birth: *th April ****

Nationality: Polish

Mobile phone: 090********

E-mail: *********@*****.***

Objective:

I aim to have a challenging position where I can apply creativity in problem solving, always effectively deliver assigned responsibilities and contribute to organizational growth along with personal development.

Work experience:

01.2016 – 11.2016

Operations Specialist at ABB (Asea Brown Boveri), Cracow, Poland

Main responsibilities:

Perform 2nd and 3rd line of support for the HP Service Manager, including resolution of incidents, implementation of standard changes and change development for the supported system

Perform and manage activities to support local businesses implementation projects, including tasks such as system configuration, integration support, process definition and requirements gathering

Administrate Windows Server 2008 R2

Deliver high quality, responsive and efficient reports to support customer objectives using SQL Server Reporting Services (SSRS)

Write and optimize SQL queries for reporting purposes, present data related to IT production support e.g. Incidents, Changes, SLAs, OLAs

Keep competence on application operations, upgrades and maintenance, write and update system documentation

Conduct on-line and on-site training in accordance with current business needs

10.2014 - 12.2015

Support Specialist at ABB (Asea Brown Boveri), Cracow, Poland

Main responsibilities:

Performing as the Registration Officer for PKI (Public Key Infrastructure), providing PKI support at Global level

Security certificates issuance, revocation, installation and troubleshooting for VPN, RAP, SSL, Code Signing, and Document Signature

Maintaining internal .net application by daily resolution of basic errors, providing first and second line support for internal users, escalating and resolving tickets

Managing application workflow, developing basic SQL queries, monthly reporting, updating and maintaining internal Knowledge Base, working with EDI technology

07.2010 – 09.2014

Sales Assistance at Noma Company, Cracow, Poland

Main responsibilities:

Serving customers at the shop floor

Placing orders and managing deliveries

Offering face to face advice to customers on the stores products

Assisting in changing displays of shop stock

Making sure that any item which is removed from a display column is replaced immediately after a sale

Ensuring all areas of the store remain tidy always

Education:

10.2012 - 06.2015 Cracow University of Economics

Applied Informatics - Bachelor’s degree

10.2007 - 06.2010 Nicolaus Copernicus 14th High School in Cracow

Additional experience:

04.2012 - 12.2015 Member of IT Board at Cracow University of Economics

- Managing the annual budget

- Lead trainee and organizer of MS Excel workshops

Skills:

-T-SQL, HTML, XML, MS Office (Excel, Word, PowerPoint), Windows Server 2008 R2

Tools:

-HP Service Manager, SQL Server Reporting Services (SSRS), Report Builder 3.0, IBM Maximo, Microsoft SQL Server Management Studio, Lotus Notes

Accomplishments:

ITIL ® Foundation Certificate in IT Service Management

MS-20461 Querying Microsoft SQL Server

MS-20462 Administering Microsoft SQL Server Databases

MS-20411 Administering Windows Server 2012

References:

Available upon request.

Contact this candidate