Operations Manager & Independent IT consultant

Jim Auten

** ********** **** *********, ** *****

203-***-**** cell 203-***-**** home

*******@*****.***

OBJECTIVE

My goal is to find a position that will allow me to use my education and the extensive experience I have acquired throughout my professional career, while allowing room for advancement. I have experience with small business systems including Microsoft, Apple, Linux, VoIP, networking, and security. I have handled project management, facility build-out and commissioning, customer service, quoting, and federal/state compliance. SKILLS

● G Suite administration

● Microsoft Windows XP, 7, 8, 10

● Office suites (MS Office, LibreOffice, OpenOffice)

● Linux (Ubuntu Desktop and Server)

● VoIP (FreePBX, Elastix, 3CX)

● OSX (El Capitan, Sierra)

● Hardware troubleshooting

● Networking (Installations/cabling, routing and firewalls (mainly pfSense and EdgeOS {Vyatta})

● Disaster Recovery and backup (Datto Backupify, Backblaze) EXPERIENCE

Auten Computer Services, Stratford, CT - Owner

FEBRUARY 2011 - PRESENT

● Small, independent computer services provider.

● Provide platform-agnostic support to fit the right tool to the job at hand.

● Provide one-on-one training and support in systems and applications.

● Disaster preparedness and recovery.

● Hardware and software level repairs.

● Installations including networking hardware, cabling and termination. Advanced Graphics, Inc., Stratford, CT - Operations Manager SEPTEMBER 1992 - PRESENT

● Manage day-to-day operations of industrial finishing business.

● Manage and oversee facilities maintenance and upgrades including IT, telecom and infrastructure.

● In-house IT support, installations, and integration.

● Engineering and design support, technical sales, and customer service.

● Job quoting, budgeting, vendor vetting.

● Handle all regulatory compliance and permitting with state (DEP) and federal agencies. EDUCATION

Western CT State University Danbury, CT

BA, Computer Science SEPTEMBER 1990 - MAY 1992

Greater New Haven State Technical College North Haven, CT AS, Computer Engineering SEPTEMBER 1988 - MAY 1990 CERTIFICATIONS and TRAINING

● Maintaining Cyber Security, DeVry University, 2016

● Intro to Cloud Computing, IEEE, 2015

Contact this candidate