Customer Service Representative

Charmaine Kae T. Dywico

*** ********* ******, ****** ****

Cell # 099********

Email add: **********@*****.***

Job Objective:

-To be associated with a stable company where the works requires greater challenge.

-To have a position where my skills, capabilities and qualifications will be used up and be developed.

Qualifications:

> Hardworking

> Patient

> Attentive

> Quick to learn

> Flexible

> Team player

> Computer literate

Educational Attainment:

College:

Far Eastern University 2007- 2011 BS Information Technology

(Graduated)

STI Computer College 2006-2007 BS Computer Engineering

Secondary: Kin yang Academy 2004-2006 (Accelerated to College)

Primary: Star Blossoms Academy Graduated- March 2004

Job Experiences:

Interconnect Human Resource Consultancy

Account Manager

June 2016 January 2017

Responsibilities:

Assigned to interview applicants and do some briefings for them to answer confidently for upcoming

interviews by the clients we have. Making sure that the candidates are fit for the company that they

will be endorsed.

Acquire Asia Pacific

Sales Account Specialist

April 2015 May 2016

Responsibilities:

Assisting callers and providing their needs especially Electricity and Gas

TaskUs Phils.

Service Response Representative

September 2014 March 2015

Responsibilities:

Ensuring, placing and confirming orders for customers by calling a restaurant

Global Solutions

Customer Service Representative

February 2014 to September 2014

Responsibilities:

Endorsing free health card and assisting callers about their medical information.

Teleperformance Phils.

Customer Service Representative

October 2013 to February 2014

Responsibilities:

Answering phone calls, giving solution to a customer problem about their account and

satisfying their account needs.

.

Kenny Rogers Roasters

Team Leader

February 2012 to Sptember 2012

Responsibilities:

Assisting guest and introducing them to the waiter/waitress assign to them.

Personal Information

Nationality: Filipino

Religion: Iglesia Ni Cristo

Height : 5’2”

Weight : 89 lbs.

References:

1. Frisco Octavo Operations Manager / Taskus Phils.

2. Bryan Buenaventura Operations Manager / Global Sync Solutions

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