Network Security

TIFFANY

TAYLOR

Dallas, TX (C) 972-***-**** ***.********@*****.***

PROFESSIONAL SUMMARY

Results-oriented IT professional with experience providing technical support for Fortune 500

and Fortune 100 companies, governments, financial institutions, hospitals and police

departments. Promote optimal performance, reliability, and security across core business

systems. Expertly manage technical support operations by troubleshooting issues to identify

root causes and prevent recurrence. Extensive experience monitoring, tracking, and

evaluating global IT infrastructure incidents. Seeking to leverage experience, training, and

passion for virtual network computing as a Security Analyst.

SKILLS

Linux System upgrades

Security/IPS/DLP Data backup and retrieval

IP Forwarding proficient Certificate Authentication

Excellent diagnostic skills HTTPS Inspection

Wireshark VPN/IPSEC/SSL/VOIP

WORK HISTORY

JUNE 2016-CURRENT

Security Blades Product Team Check Point Software Technologies Irving, TX

- Point of escalation for all issues related to Security Blades and Kernel.

- Specialization and in depth understanding of the following products: Firewall, Application

Control/URL Filtering, Anti-Bot/Anti-Virus, IPS, DLP, Acceleration, Clustering

- Perform final verification of configuration.

- Work closely with Escalations and R&D to provide necessary patches.

- Coordinate with systems partners to finalize designs and confirm requirements.

- Ensure network, system and data availability and integrity through preventative

maintenance and upgrades.

- Recommend network security standards to customer to present to management.

- Monitor network performance and provided network performance statistical reports for

both real-time and historical measurements.

- Propose technical feasibility solutions for new functional designs and suggested options

for performance improvement of technical objects.

- Collaborate with 3rd Party vendors (Cisco, AWS, Microsoft Azure) to ensure smooth

integration and functionality with Check Point Firewalls and Management Servers.

MAY 2015-JUNE 2016

VPN Product Team Check Point Software Technologies Irving, TX

- Point of escalation for all issues related to VPN and embedded Gaia.

- Specialization and in depth understanding of the following products: Mobile Access, SSL,

IPSEC, VOIP and Authentication.

- Identified VPN bugs related to 3 system upgrades and patches.

- Traveled domestically to assist with customer upgrades and on-site troubleshooting.

- Proposed technical feasibility solutions for new functional designs and suggested options

for performance improvement of technical objects.

- Advocated for end-users to perform testing and problem analysis for server, desktop and

IT infrastructure work.

- Established compatibility with third party software products.

- Assisted in the deployment of complex Internet and Intranet applications.

- Ensured network, system and data availability and integrity through preventative

maintenance and upgrades.

- Provided valuable technical support for clients for hardware and software issues

by consulting via phone, email, and in person.

MAY 2014-JULY 2015

Firewall/Management Support Check Point Software Technologies Irving, TX

1st point of contact for international and domestic customer.

CERTIFICATIONS

CCSM - Check Point Certified Security Master, Check Point Software Technologies, 2016

– Current.

CCSE - Check Point Certified Security Expert, Check Point Software Technologies, 2015 –

Current.

CCNA Routing & Switching, Cisco, 2014 – Current.

EDUCATION

UNIVERSITY OF TEXAS AT ARLINGTON

B.A.: Interdisciplinary Studies (Communications & Psychology), May 2013

Arlington, TX

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