CHARLES ALBERT SPOONER

***** **** *****, ***** *****

Home: 770-***-****; Cell: 404-***-****

Email: acyw9b@r.postjobfree.com

CAREER SUMMARY

• Over 25 years of experience in telecommunications and network infrastructure implementation (cat5/6, fiber cabling).

• Planned, organized, directed, controlled and coordinated the activities of several projects from start to finish.

• Met with client to determine scope of project and analyze current systems and procedures

• Assigned, coordinated and reviewed the technical work of project team members.

• Maintained constant verbal and written communications with team project manager to report progress.

• MS Excel, Visio, Word, Project and Outlook.

PROFESSIONAL EXPERIENCE

Independent Contractor Aug 2012-Present

• Coordination of windows7 migration/upgrade projects at AIG, JPMChase, UBS and Philips.

• Supported Project Managers in planning and implementation of new initiatives based on business and customer objectives

• Prepared documentation and reports regarding project status and issues.

• Provide daily support to engineers and technicians on various projects

IT People Corp (NCR Corporation), Atlanta GA

Project Implementation, Feb 2012 - Aug 2012

• Scheduled work orders for delivery and installation of AT&T EVPN (router/cabling) projects.

• Assisted Project manager in day to day duties of projects administration

• Coordinated vendors’ tech daily for prompt delivery of events.

• Administered all facets of a low to high complexity rollout projects.

• Prepared and submitted billing from invoices for completed work orders.

• Router setup and configuration.

• Communicating with customers over the phone. (No remote desktop access)

• Identifying viruses/malware.

• Installation of various supported software.

• Troubleshooting the customers for their queries regarding network and other errors.

• Providing ticket support to the customers.

MasTec Wireless Services

Coordinator, Feb 2011- June 2011

• Managed the implementation of T1s at AT&T cell sites for the 4G LTE upgrade.

• Submitted daily schedule, reports and closeout packages and updated master tracker.

• Coordinated and track the work order activities of field engineers using excel trackers.

• Prepared and submitted quotations for project nos. and purchase order nos.

• Worked with multiple internal teams(Design/engineering, project coordinators, sales account managers and field technicians)

• Router setup and configuration.

• Communicating with customers over the phone.

• Identifying viruses/malware.

• Installation of various supported software.

AC Telecom Solutions

Jr. Project Manager, Nov 2009 - Nov 2010

• Managed and coordinated project execution the network cabling solution for the improvement of services delivered to clients under the new Health Care System nationally.

• Deployment, reimage and data migration of PCs and Laptops and Cisco IP phones.

• Scheduled dispatched OSP work orders to vendors for voice and data services.

• Managed cost budget to allocate overall cost estimate to individual tasks

• Worked with multiple external teams(client partners, vendors, contractors, manufacturer and solution providers)

Rogers Communications

Project Coordinator, Sept 2008 – Aug 2009

• Key member of the team to develop, coordinate and document network expansion for WIMAX system.

• Coordinated of all services, contractual arrangements and work order for field operations staff.

• Led team to develop and implement network expansion for GSM and UMTS system.

• Coordination of all services and contractual arrangements for field activities for operation staff.

• Performed cell site testing

• Utilized MS Excel for daily reports and budgets.

AC Telecom Solutions

Sr. Project Coordinator, July 2003 - July 2008

• Restructured and streamlined operations in project planning, time management, cost management, scheduling and procurement management.

• Coordination of various structured cabling projects

• Coordinated successive phases of problem analysis

• Coordinated all technical aspects in the roll out of WAN links (frame relay) and successfully completed over 100 links.

• Assessed and evaluated structured cable installations, to facilitate problem resolution.

Telecommunications Services of Trinidad and Tobago, Trinidad and Tobago

Project Coordinator, Jan 2000 - Jun 2003

• Provided professional telecom project coordination, project scheduling and scope deliverables on time of the SR500 PtMP broadband wireless system.

• Led a project team in reconciliation of voice and data services, equipment and plant facilities delivered to clients. This resulted in an annual generation of 3.5MTT dollars.

• Supervised and coordinated the activities of the installation of T1 links using fiber optic cabling and terminating with RAD modems for voice and data services.

• Initiated crossing training with the Business Systems department to improve workflow and streamline timely project completion.

Project Coordinator /Project Engineer, Sept 1997- Dec 1999

• Designed, engineered and implemented a tie line service using 2w DX signaling cards for the transmission channels to link Nortel PABXs.

• Designed and implemented WAN solutions, assigned channel banks with OCUDP cards and terminate links with RAD DSUs.

• Reviewed site surveys to determine the project requirements, planning, scheduling of structured cabling and switching installations.

• Provided support to engineering, sales and service delivery departments for the implementation of WAN solutions for corporate clients.

EDUCATION

Associate Degree, Information Technology, COSTATT, Trinidad and Tobago

Associate Degree, Engineering Electronic Technology, Technical Career Institute

New York, USA

PERSONAL DEVELOPMENT

Information Transport Systems, (Structured Cabling), BICSI, Florida USA

Project Management Certificate, IBM, Trinidad and Tobago

Internal Human Resource Management, TSTT, Trinidad and Tobago TECHNICAL SKILLS

Applications: MS Project, Visio, Excel, Word

Networking: TCP/IP, LAN/WAN, T1, DS0, DS1, DS3

Working Knowledge: Routers, CSU/DSU, Modems, DSL, PABX, Hubs, Switches, MUX, DACS, Cellular Site Antenna Installations

CERTIFICATION

MCP, MCSA, MCSE.

PMP Certified 2011

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