Customer Service High School

NELYN VILLEZA PALERMO

Block ** Lot ** Breezewoods Dos Subdivision

Mambog 1, City of Bacoor Cavite

Contact No. 097********

PERSONAL DETAILS

Birthdate: September 28,1998

Birthplace: Taytay Rizal

Sex: Female

Civil Status: Single

Religion: Roman Catholic

Height: 5’3”

Weight: 45

Fathers Name: Nelson Palmes Palermo

Occupation: Construction Worker

Mothers Name: Jocelyn Manayon Palermo

Occupation: Housekeeper

***************@*****.***

Certified Technical Drafter with 14 months of experience in 3D modelling and 2D layouts. Recognized for ability to efficiently dispense and package layouts with utmost accuracy. Proven record in implementing processes that improve overall productivity. Provide superb customer service, ensuring client retention and loyalty.

CERTIFICATION

Technical Drafting NC II, current

Electronic Products Assembly Servicing NC II

PROFESSIONAL EXPERIENCE

Prepared labels and filled layouts accordingly,

Streamlined data management procedures, by applying my leadership styles

Well trained technician, ensuring customer service standards.

Provided outstanding customer service, building rapport that drove client retention.

Assisted in transferring entire patient database to new system, swiftly learning use of new system and serving as Lead Trainer for rest of staff

Directly assisted an average of 96% during the National Certificate Assessment, responding to inquiries and problems

Oversaw inventory levels, implementing new process that ensured 100% stock availability, while increasing inventory turnover

EDUCATION

JUNIOR HIGH SCHOOL 2015-2016

THE SISTERS OF MARY SCHOOL-GIRLSTOWN INC.

TECHNICAL DRAFTING (NC II), current

SENOIR HIGH SCHOOL 2016-2017

THE SISTERS OF MARY SCHOOL-GIRLSTOWN INC.

Electronic Products Assembly Servicing NC II

ADDITIONAL SKILLS

ARCHITECTURAL DESIGNS AND LAY-OUTS

MS Office

Electronic Products Assembly Servicing

PREFERENCES

SR.NORY ESPULGAR S.M

LOCAL SUPERIOR

THE SISTERS OF MARY SCHOOL-GIRLSTOWN

J.P RIZAL ST., POBLACION TALISAY CITY CEBU

Tel No. (032-***-****

MS.JOSEPHINE CAVALIDA

MENTOR/ TECHNICAL DRAFTING NC II

THE SISTERS OF MARY SCHOOL-GIRLSTOWN

J.P RIZAL ST., POBLACION TALISAY CITY CEBU

CELL No. 092********

MR.BENERANDO ERIDIANO

MENTOR/ EPAS NC II

THE SISTERS OF MARY SCHOOL-GIRLSTOWN

J.P RIZAL ST., POBLACION TALISAY CITY CEBU

I hereby certify that the above information are true and correct

Nelyn VIlleza Palermo

Applicant

Contact this candidate