Optical Transmission Engineer

Mohamed H. Eltayeb

562-***-**** ******************@*******.*** 2355 long beach Blvd. #408 long beach – CA 90806

A proven technology leader with almost 10 years of experience in fiber optic technologies PDH, SDH, DWDM, OTN and NOC.

Worked with the Transmission team that built and rolled out nationwide Dense Wavelength Division Multiplexing (DWDM) and Optical Transport Network (OTN) networks. The team rolled out more than 3000 KM of fiber across Sudan and across borders with the neighboring countries.

Deployed more than a thousand fiber optic nodes during the last seven years.

Great analytical thinking, precise and confident, communicative, persuasive and friendly influencing.

Senior Engineer, Optix Transmission/Core Operation Network January 2011 -December 2016

Canar Telecommunication - Khartoum, Sudan

Responsible of all Canar’s Core network (OSN 1500,2500,3500,7500 series), DWDM (BWS1600 model) & OTN (OSN3800,6800 and 8800) operation. Canar is the leading Internet Service Provider in Sudan. The company started as Etisalat’s subsidiary in Africa. Etisalat is a multinational, Dubai-based telecommunications services provider, operating in 18 countries across Asia, the Middle East, and Africa. My main tasks include:

Deploying the new network projects and expansions such as DWDM and OTN.

Installation of HuaWei equipment’s such as SDH (OSN 1500,2500,3500,7500 series), DWDM (BWS1600 model) & OTN (OSN3800,6800 and 8800).

Integration of any new network HuaWei elements such as SDH (OSN 1500,2500,3500,7500 series), DWDM (BWS1600 model) & OTN (OSN3800,6800 and 8800).

Ensuring that new services and the NOC complaints are done within Service Level Agreement (SLA).

managing the optimization plans of the optical transmission network including T2000 & U2000 server software.

Managing the Data Communication Network (DCN) the relation between Network Elements (NE) and Network Management System (NMS).

Support Outside Plant (OSP) team in case of fiber cut / Damage and support them to locate the cut location and ensure that the splicing done a the loss tolerance standard.

Troubleshooting of network issues with the vendors’ technical support.

Ensuring network/systems healthy and alarm free.

Analyzing network/systems operational issues and make sure that defined network KPIs and KQIs are met.

Act as the second line of support and escalation point for the OMC (NOC).

Communicating with vendors / suppliers regarding the new tools (Optical Meter, Laser Source, OTDR and Optical analyzer) test to achieve the team objectives.

Engineer, Optix Transmission /Access Network January 2009- January2011

Canar Telecommunication - Khartoum, Sudan

Responsible of all Canar’s Access network (Metro 1000 and OSN 500) operation. My main tasks as below:

Survey the Internet Leased Line customers’ server room to determine the equipment location and to check the server room environment.

Supervise the installation team and made the acceptance test (ATP test) for the equipment’s.

Managing the provisioning fiber optic services to corporate Internet Leased Line customer’s locations.

Test and deliver the service to the customer.

Act as the second line of support and escalation point for the (NOC).

NOC Engineer March 2007- January 2009

Canar Telecommunication - Khartoum, Sudan

Monitoring company Network on 24/7 bases, Alarm management includes logging the alarms and escalating the unresolved alarms to the appropriate sections per established procedures based on ITIL standards.

First level network technical support to all Internet leased line customers (VSAT, Fiber optics and Wireless).

First line of support for international telecom operators to work and troubleshoot any interconnection issues.

Troubleshoot and coordinate troubleshooting of network issues with customers, tier II support and vendors.

Coordinate and follow up with other departments to assure that faults are cleared and customer problems solved.

Prepare the KPI reports.

Coordinate planned outages and announce service interruptions.

Master of Science in Information Technology, Sikkim Manipal University, India, 2014

Sikkim Manipal, India, Post Graduate Diploma in Information Technology, 2008

3 Year Diploma In Information Technology, University of Sciences & Technology, Sudan, 2005

PMP Project Management Professional course, Milestone Training Center Khartoum, Sudan. September 2015

Cisco Certified Network Associate CCNA, Zoom technologies, Hyderabad, India 2006.

Windows 2003 MCSE, Zoom technologies, Hyderabad, India 2006.

PC Hardware and networking, Zoom technologies, Hyderabad, India 2006.

Huawei Optix & T2000 Training, Huawei Training Center, Shenzhen, China. Nov - Dec 2009

Optix OSN series 1500, 2500, 3500 & 7500.

SDH & DWDM technologies.

Ethernet Service Configuration.

Optix NG-SDH Alarms & Performance Event.

Optix OSN series troubleshooting.

ASON Introduction.

OTN & U2000 Training, Huawei Training Center, Hangzhou, China. March – April 2015

Optix OSN (3800-6800 and 8800) 2nd line maintenance Training.

I-Manager U2000 Administration Training.

Excellent knowledge and solid understanding in IP, switching, VSAT and wireless technologies.

Hands on experience on multiple monitoring and ticketing tools including SNOW (Service Now) Huawei (M2000, T2000 and N2000), I-Monitor and Mainframe.

Excellent knowledge of OSI model and Hands on experience troubleshooting MPLS circuits and traffic routes issues using the SS7 and SIP on Next Generation Network

Accomplished in documentation writing to ensure best practice is followed. Excellent problem solving, communication and technical support skills.

Contact this candidate