Human Resource Resources

SUSAN MCCOLLUM

**** * ****** ****, *******, Illinois 60634

Home: 773-***-**** • Cell: 773-***-****

*************@*****.***

Organized administrative professional with hands-on experience supporting business areas such as accounting, database management and human resources. Collaborative team player with strong communication, decision-making and time management abilities.

Computer proficiency

Human resource knowledge

Professional demeanor

Self-directed

Ability to prioritize

Service-minded

Report writing

Motivational leadership style

Time management ability

Improved department efficiency 95% through implementation of strategic workflow and process improvements. 09/2003 to 08/2016

CHICAGO PUBLIC SCHOOLS

Chicago, Illinois

School Clerk II

Greeted visitors promptly and directed to correct locations. Wrote professional business correspondence.

Drafted internal documents and memoranda.

Liaised directly with customers to meet needs and maintain satisfaction. Set up new files and assigned tracking numbers.

Oversaw training and daily performance of [ 3 ] staff Managed office inventory and placed new supply orders. BACHELOR OF ARTS: BUSINESS ADMINISTRATION 2006

DeVry University, Chicago, Illinois

[3.0] GPA

Coursework included Business Writing, Communications and Computer Science Training in [Human Resource Management ] member

[Alpha Beta Gamma] member

PROFESSIONAL PROFILE

QUALIFICATIONS

RELEVANT EXPERIENCE

EXPERIENCE

EDUCATION

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