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Manager Customer Service

Location:
San Bernardino, CA
Salary:
$70k
Posted:
February 17, 2017

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Resume:

Eugene C. Howard

Los Angeles, CA.

323-***-**** acyvn9@r.postjobfree.com

OBJECTIVE

Manager -Warehouse Manager - Lead – Supervisor – Dispatcher – Customer Service – A.A. Computer Science

A position where my skills and experience can be used to benefit the company.

SUMMARY OF SKILLS

1.Computer Literate Microsoft Suite Java ScriptMySQLSQLHTML•WMS

2.Certified forklift Operator

3.Warehouse experience

4.Management skills

5.Bilingual, English and Spanish

6.Efficient, dependable and punctual

7.MSSC Certified Logistics Associate

8.MSSC Certified Logistics Technician

9.A.A In Logistics and ABA Business Degree From East Los Angeles College

Professional Experience:

UPS / Pinnacle Technology\(Preferred Vendor for UPS) - 4/2016-Present

Feeder Associate

assigning trailers to drivers and inputting information into system, inputting time cards, checking trailer and volume forecasts and maintaining reports and databases for daily operation.

Fleet Forwarding North Hollywood, Ca 1/2012 2/2016

Warehouse / Inventory Manager

Directed, distributed operations received and replenished activities to optimize performance, quality and reduction in costs.

Assisted in accountable for recommending direction, staffing, process and productivity improvement and cost reduction programs while managing day-to-day activities to achieve strategic and tactical objectives.

Developed, modified and implemented world-class process improvement practices that result in bottom line cost reductions.

Motivated, coached, trained and developed personnel (full time and temporary staffing) to ensure exceptionally trained and experienced staff and to continually improve team’s operational effectiveness.

Restocked primary pick and buffer locations.

Ensured all OSHA and regulatory provisions were in compliance and managed a safety training program and practice.

F.C.I. Lompoc, Ca 09/08 12/11

Dairy Warehouse Manager

Ensured proper rotation of finished goods and rigid maintenance of inventory accounting systems standards are followed.

Maintained a safe, clean working area.

Ensured inventory was stocked to meet demand on a daily basis

Developed and managed standard crewing levels for each position within the warehouse.

Responsible for the daily scheduling of warehouse personnel to ensure proper staffing in order to select and receive products at the facility in a productive and cost-efficient manner while meeting budget.

Handled raw materials movement and inventory accuracy to support production operations.

Abatix, Santa Fe Springs Ca 02/08 08/08

Warehouse Manager

Trained and developed warehouse staff.

Developed and managed standard crewing levels for each position within the warehouse.,

Minimized waste and inventory loss by capturing all movement in the inventory accounting system, resulting in a net profit increase of 74%

Chick Packaging, Rancho Santa Margarita Ca 9/07 7/08 Inventory Supervisor

Implemented a new inventory management system for the Hollander and 99 cent stores, taken both accounts from 65%- accuracy to 98% + accuracy.

Provided excellent inventory management for the over 400 hundred accounts in the 60,000 sq ft facility.



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