Customer Service Sales
Resume:
CURRICULUM VITAE OF JABULILE SHABANGU
CURRICULUM VITAE
OF
JABULILE PRINCESS SHABANGU
Contact Details
Residential Address : Score House unit 117
Ophirton Booysens
Johannesburg, Gauteng 2091
Contact Number : 076-***-****
Alternative Contact : 078-***-****
Personal Data
***********@*****.***
First Names : Jabulile Princess Shabangu
Identity Number : 881**********
Gender : Female
Nationality : South African
Health Status : Excellent
Marital Status : Single
Dependants : (3)
Home Language : English
Other Languages : Afrikaans and Isizulu (Speak, Read and Write) Educational Profile
Secondary School : Midrand High School
Year Obtained : 2007
Highest Grade Passed : Grade 12 (Matric)
CURRICULUM VITAE OF JABULILE SHABANGU
2
Academic Achievements (Certificate)
• South African Blood Donor Service
• First Aid
• Senior Council
• Service to the School
• Cell C Take a girl child to work day
Personal responsibilities and offices at School (2004-2007)
• Head of First Aid
• Head of Library
• Senior Council
• Mc at School Functions
• Taken part in the Midrand High Old Age Campaign
Tertiary Education
Institution Attended : CTI Computer College
Qualification Obtained : Computer Basics Certificate Covered Modules : Ms Office Basics (Word, Excel, Power Point, Access, Publisher and Outlook)
Year Obtained : 2007
CURRICULUM VITAE OF JABULILE SHABANGU
3
Working Experience
Post Held : Assistant Editor and Junior graphic and web designer Duties : Overseeing the final end product of the kid’s dot com TV Show and the graphic design of both shows.
Editing and graphic design of both shows
Web developer of the “kids dot com” TV show
Name of Company : Zoe TV productions and Dark hand Productions Year : June 2011- June 2012 (1 Year Internship)
Post Held : Child Minder
Duties : Teaching, Cooking and liaising with parents Office Admin
Name of Company : Little Ducks Pre Day Care Centre Year : Aug 2011
Post Held : Sales Assistant
Duties : to ensure outstanding customer service
and provide sales and K.P.I performance
and entertain the kids by ensuring
their faces are painted, balloons, DVD is
playing and also have colouring papers
Name of Company : Cotton On Kids (Cotton On Group) Year : 2016 Feb 16 – 12 Feb 2017
Post Held : FNB call Centre agent training
Duties : to help and educate the bank client and
Non-bank clients about the bank products
Name of Company : First National Bank
Year : 2014
CURRICULUM VITAE OF JABULILE SHABANGU
4
Post Held : Sales Assistant
Duties : to ensure outstanding customer service
and provide sales and K.P.I performance
and entertain the kids by ensuring
their faces are painted, balloons, DVD is playing
and also have colouring papers.
Name of Company : Cotton On Kids (Cotton On Group) Year
: 2016 Feb 16 – 12 Feb 2017
Post Held : FNB call Centre agent training
Duties : to help and educate the bank client and
non-bank clients about the bank products
Name of Company : First National Bank
Year
: 2014
Post Held : Receptionist
Duties : HR Admin, Quotation, Computer
Design and Data Capturing
Name of Company : Alutech Aluminium and Glass
Year
: January- March 2008 (three month temp contract)
Post Held : Receptionist
Duties : Office Admin, Answering Phone calls, welcoming Clients and settle them in the welcoming
area, Office management and minutes
Name of Company : EFFCO (Enterprise Fedha Finance Company Year
: November 2009- April 2010 (6 Months Contract)
Post Held : Casual (Retail)
Duties : Cashier, Sorting out clothes where allocated and Assisting Customers in Store
Name of Company : Ackerman’s Cresta (JHB)
Year
: December 2009
Post Held : Sales Assistant
Duties : to ensure outstanding customer service
and provide sales and K.P.I performance
and entertain the kids by ensuring
their faces are painted, balloons, DVD is playing
and also have colouring papers.
Name of Company : Cotton On Kids (Cotton On Group) Year
: 2016 Feb 16 – 12 Feb 2017
Post Held : FNB call Centre agent training
Duties : to help and educate the bank client and
non-bank clients about the bank products
Name of Company : First National Bank
Year
: 2014
CURRICULUM VITAE OF JABULILE SHABANGU
5
References
Contact Person : Store Manager Cresta (indiwe)
Occupation : Cotton On Kids (Cotton On Group)
Contact Number : 011-***-****
Contact Person : Store Manager Sandton (Dimakatso) Occupation : Cotton On Kids (Cotton On Group)
Contact Number : 011-***-****
Contact Person : Vincent Morare (Quest agency)
(For FNB call centre training)
Occupation : Recruiter
Contact Number : 011-***-****/ 0322
Contact Person : Mrs. A. Van Zyl
Occupation : Principal (Midrand High School)
Contact Number : 011-***-****
Contact Person : Nosmilo Matshebula
Occupation : Accountant (EFFCO)
Contact Numbers : 011-***-****
Contact Person : Xolani Mvelase
Occupation : Ackermans Store Manager
Contact Number : 011-***-****
Post Held : Brand Ambassador (VIP Promoter)
Duties : Promoting and selling various products in all allocated Stores by company
Name of Company : T.C.C (The Creative Counsel)
Year : April 2010- 1 June 2011
CURRICULUM VITAE OF JABULILE SHABANGU
6
Contact Person : Mbali Lesabe
Occupation : Founder of Zoe TV Production / SABC
Contact Person : 084-***-**** / 011-***-****
Contact Person : Merilyn Moodly
Occupation : HR manager (Alutech Aluminum and Glass) Contact Numbers : 079-***-****/ 011-***-****/ 011-***-**** Contact Person : Lettie Shabangu
Occupation : Principal (Little Ducks Pre day care Centre) Contact Number : 084-***-****
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