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Manager Administrative Assistant

Location:
Lake City, FL
Posted:
February 17, 2017

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Resume:

TRACY LYNNE TUTTLE

**** *. ** ******* * Titusville, FL 32796

321-***-**** ● acyvim@r.postjobfree.com

Position: Physician Enterprise Coordinator

North Brevard Medical Support

**** *. ** ******* 1

Suite 500

Port St. John, FL 32927

Felicia Rabsatt-Harris, Executive Director 321-***-**** Ext. 8555

From: 08-23-10

To: Present

Duties: Under the supervision of the NBMS Chief Administrative Officer, provides high level secretarial services requiring advanced knowledge and experience in performing functions involving discretion and confidentiality. Performs the clerical, record keeping and reception duties for the CAO including typing, filing, faxing, copying, and scanning. Manages communications, written and verbal, office organization and preparation while maintaining a professional and courteous disposition. Maintains strict confidentiality of all organizational and patient related information. Supports Operations Manager and Human Resource Coordinator. Assists in onboarding of new employees.

Record and maintain minutes for meetings. Schedules appointments, screens telephone calls and visitors for CAO. Directs mail to appropriate departments and personnel. Composes routine correspondence for CAO, Operations Manager and others, as directed. Plans and maintains office supplies, submit work orders to maintain integrity of office.

Coordinates start up and closing of physician practices. Ensures that utilities, keys, and other services are turned on and/or off as needed and accounts opened or closed accordingly. Place orders for supplies as required. Inform staff of any operational changes or updates as per Operations Manager. Assist physician office staff and managers with routine questions.

Position: Secretary II, Communications & Service Excellence

Parrish Medical Center

951 N. Washington Ave

Titusville, FL 32796

Natalie Sellers, Director 321-***-**** Ext. 2243

From: 09-04-07

To: 08-23-10

Duties: Under the general direction of the Director of Communications and Service Excellence performs secretarial, clerical, reception, and administrative assistant duties required for the department. Responsibilities include: maintaining director’s calendar, prepare agendas, arrange meeting facilities, act as recording secretary, prepare action minutes. Coordinate departmental travel schedules and travel/expense reports. Assist with special event coordination.

RESUME – Page 2

Tracy L. Tuttle

2223 N. US Highway 1

Titusville, FL 32796

Promptly fulfills requests for information via physician referral, community calendar, or speaker’s bureau. Coordinates speakers to attend community outreach opportunities. Prepares thank you notes to the volunteers for community outreach in a timely manner.

Compiles monthly data and downloads for CPM Group. Compiles, prepares, and coordinates the monthly media report for the Director and Board of Directors.

Compiles and maintains membership list for Spirit of Women Members and Spirit of Women Business Partners. Receives and satisfies all requests for new membership. Maintains stock of membership packets and supplies at all times.

Manages department auxilians.

Interface with Executive Management Team, Board of Directors, Auxiliary, Care Partners, physicians, vendors, members of the media and general public.

Position: Program Assistant, Diabetes Education

Parrish Medical Center

951 N. Washington Ave

Titusville, FL 32796

Lisa Alexander, V.P. Medical Affairs 321-***-**** Ext. 2291

From: 02-06-06

To: 09-04-07

Duties: Under the general supervision of the Manager of People Development and the Diabetes Program Manager, performs clerical, record keeping and reception duties required to ensure smooth flow of patients and paperwork through the Diabetes Education Program. Responsibilities include: scheduling and registration of patients, obtain insurance authorization, maintaining patient charts, forwarding memorandums and communications to physician offices.

Treats all care partners and patients with dignity, respect, and compassion. Receive telephone calls and assess urgency of educational needs. Provide routine information. Process confidential patient information.

Assist in planning for classes, Diabetes Advisory Board, Diabetes Resource Nurses, community events, and support groups. Schedules classrooms, assures A/V equipment, supplies and refreshments are available. Prepares agenda in advance, record minutes, and prepare action items. Designs and distributes flyers for classes, community events, and support groups.

Enters daily charges, copies physician orders for medical records daily, responds to requests for records from insurance providers and Medicare by stated deadline.

Ensures a proper records-retention program including those at the off-site storage facility.

RESUME – Page 3

Tracy L. Tuttle

2223 N. US Highway 1

Titusville, FL 32796

Assists in maintaining the Annual Operating Budget, tracking expenses through the PMC provided budget reports. Oversees and coordinates payment of all invoices and assists in expense tracking and budget preparations.

Works with Diabetes Program Manager to prepare the Diabetes Education yearly budget.

Maintains and orders educational material and supplies. Work with vendors-companies that supply products. Routinely stocks brochure racks with pamphlets, class schedules and flyers.

Performs Diabetes Program Manager duties as required.

Previous Position: Event Specialist

Self-Employed

From: 06-22-02

To: 02-06-06

Duties: Assisted clients in the planning special events. Prepare budgets, time-line schedule, provide helpful checklists. Work with vendors-companies that supply products or services needed for events. Assist clients in finding and booking a venue and arrange for catering and/or servers. Review and negotiate contracts for clients. Prepare room layout/floor plans for event. Directed and assisted with set-up and take down of event decorations.

Created displays for and participated in Titusville Area Chamber of Commerce Street Parties and Taste of Titusville vendor fairs.

Previous Position: Administrative Support Coordinator

EG&G Florida, Inc.

Kennedy Space Center, FL

From: 11-27-89

To: 01-16-98

Duties: Under general supervision, provide administrative and/or technical engineering

related support to an environmental project or multiple projects through evaluation, planning, and coordination of assigned tasks. Responsibilities include monitoring and tracking environmental projects, managing records, developing and coordinating technical documentation, arranging meetings, and providing documentation control. Interface with EG&G organizations, NASA representatives and other KSC contractors.

Perform analytical, reporting, documentation, and administrative assistance functions to support organizational activities. Coordinate schedules, tracks action items, and communicates with customers to define and meet work requirements. Locate and summarize information contained in file system.

RESUME – Page 4

Tracy L. Tuttle

2223 N. US Highway 1

Titusville, FL 32796

Prepare a wide variety of recurring internal letters, reports, and documents from information obtained from files, staff members, and subordinate offices. Receive and refer calls and visitors to proper staff members after ascertaining purpose of visit/call. Answer calls and visitors inquiries regarding routine office procedure and practices. Conducts review of outgoing correspondence to ensure procedural, grammatical and typographical accuracy. Receive, open, and distribute mail and incoming distribution. Establish and maintain a comprehensive filing system.

Honors/Accomplishments:

Golden Sneaker Award, Juvenile Diabetes Research Foundation, July 2007

Member of the Titusville Area Chamber of Commerce - July 2005 – July 2006

Recommended and prepared budgets as Treasurer of the National Management Association (NMA) - 1997.

Chief Editor of the NMA “Crosstalk” newsletter – 1997.

Chief Editor of the NBMS STAR newsletter – 2011.

Education:

Astronaut High School General High School Diploma June 1986

Brevard Community College AA Degree – General Completed 51 hours



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