Customer Service Sales
Resume:
JESSICA M CAMPBELL
**** ****** ** *** ** Menasha, Wisconsin 54952
**************@*****.***
PROFESSIONAL SUMMARY
Extensive call center experience for more than 5 years in variety of areas
Excellent communication skills
Skilled in In- bound and Out- bound Retention
Proficient with MS office skills, word, power-point, excel
Customer service skills
WORK EXPERIENCE
QPS Employment Agency Green Bay, Wisconsin 10/2012 to 10/2014
General Laborer
Resolve customer complaints via phone, email, mail
Inquire into customers’ purpose of visit or call
Listen intently to understand query or problem
Provide customers with information on products and services provided by the company
Packer games, light industry factory jobs, clean
Locate Staffing Employment agency Way Green Bay, Wisconsin 2/2012 to 9/2012
General Laborer
Light industry factory jobs
Experienced as an assembly worker, upgrading and downgrading
Done industry work, line work and also was involved in packaging activities
Straight Forward 855 Community Dr Sauk City, Wisconsin 11/2009 to 4/2011
Sales Advisor
In- bound calling, out-bound calling and retention calls
Great call center experience
Handling customer through calls (inbound and outbound), resolving their problems and maintaining their relation with the company by helping them on time
Also experienced with telemarketing
Education
High school diploma
Skills
Fast learner
Oral/Written communication skills
Interpersonal skills
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