Malcolm Thomas
**** *********** **., ******** ****, TX 77489
**********@*****.***
Education
Stephen F. Austin State University (Nacogdoches, Texas) August 2010- May 2015
Degree: B.B.A. Accounting; Nelson Rusche College of Business
GPA: Add if you want
Activities:
Delta Chi Fraternity
oPositions Held: “C” (Secretary) position for the Executive Board, Head of the Social Chair Committee, Head of the Philanthropy Chair Committee.
oResponsibilities: Organized multiple functions with sororities and other fraternities, worked to strengthen the interrelationships between Delta Chi and other Greek Wide fraternities, organized community service events for the chapter, participated in weekly visits to the Boys and Girls Club of America, participated in bi-weekly visits to the Nacogdoches Animal Shelter, participated in bi-monthly community service projects for the Adopt A Highway Cleanup project.
Employment
Target, Inc. (Pearland, Texas) May 2011- Present
Team Trainer
Description: As a team trainer, I routinely find effective ways to satisfactorily resolve customer complaints regarding sales and service at my store. I am in charge of greeting the store’s customers and ascertaining each customer’s individual wants or needs and fulfilling these expeditiously. If needed, I placed special orders or contact other stores to locate a desired item. I also manage transactions, including the computation of sales prices, total purchases, and processing cash or credit payments. In my position as a trainer, I must maintain knowledge of current sales and promotions, as well as store policies regarding payment, exchanges and security practices.
Liquor Mart (Nacogdoches, Texas) September 2014- May 2015
Salesman
Description: In this position, I worked to efficiently answer customer questions regarding merchandise and assisted customers with their merchandise selection. I also dealt with customer transactions, including itemizing customer’s merchandise selection at the checkout counter and processing the payment for each customer’s purchases. I preserved the aesthetic aspect of the store by designing and setting up advertising signs and displays of merchandise; I maintained the displays on the shelves, counters, and tables to effectively attract customers and promote ongoing sales.
Skills
QuickBooks (basic familiarity)
Accounting proficiency
Familiarity with accounting information systems
SAP (basic familiarity)
Microsoft Office; Excel proficiency
Skilled at data entry and math-based applications
Works well under pressure