Engineer Support

REEGAN.R

Door No: *\*, Mobile No: +91-978*******

Padhamavathi Nager, Email-id: **********@*****.***

Kannan Nager Extn.,

Chennai-600 004.

Objective

To obtain a challenging position in a dynamic organization and be an integral part of growth oriented company. To utilize and grow my analytical, research and technical skills in Systems Administration.

Experience Summary

.

Over 3+ year of industrial experience in Microsoft Windows Platform.

Good technical skills & troubleshooting skills.

Excellent communication and customer management

Job Title History

Designation Company Period

L2 Support Engineer Wipro Infotech January 2015-present

FMS Engineer CMS Info System Pvt Ltd June 2013 –January 2015

Desktop support Engineer Golden Computers May 2012 –June 2013

Work Experience

1)Working as a L2 SUPPORT Engineer in “ WIPRO INFOTECH ” guindy, Chennai for its client “COLGATE PALMOLIVE LTD, Nunkampakkam from January 22 2015 to present.

Installing and troubleshooting SQL server 2005.

Installing, configuring and troubleshooting the Lotus Notes 8.5.1, level 2 support, Ms-Outlook 2000/2003/2007 and printer troubleshooting.

We have taken the Back Up Daily Basics 2003 & 2008.

Updating Windows Security patches periodically.

Installation, configuration and Troubleshooting COLGATE company’s billing application throughout South INDIA Clients using remote desktop tools.

Network related problem switch problems.

2) Worked as a FMS Engineer in “CMS INFOSYSTEM PVT LTD” ambathur, Chennai for its client “INDIRA GANDHI CENTRE FOR ATOMIC RESEARCH, Kalpakkam from June07 2013 to January 2015.

Installing, configuring and troubleshooting the Lotus Notes 8.5.1, Desktop level support, Ms-Outlook 2000/2003/2007 and printer troubleshooting.

Installation and Configuring of ADS on Windows 2003/2008 Server

Maintain user rights management, group policies, share folder/access rights, account/profile management.

We have taken the Back Up Daily Basics 2003 & 2008.

Installing and Configuring AD, DNS, DHCP

To troubleshoot hardware problem for all kinds of desktop, server and printers (first level) and servicing it on time.

Escalation of customer issues with different levels of support.

To perform inventory and preventive maintenance for the assets present in the organization for every quarters and submitting the report on time.

3) Worked as Desktop support Engineer with “GOLDEN COMPUTERS” Karungal from May 2012 to June 2013.

Supporting Computer Software & Hardware.

Hardware Troubleshooting & Assembling Desktop Pc’s

Installed and configured Microsoft Products: Office Professional 2003 and 2007,Windows servers 2003,2008,XP Pro, Vista and Windows 7

Working with Outlook & Outlook Express.

Installation & Configuration Desk Jet, Laser Jet & Network printers.

To troubleshoot hardware problem for all kinds of desktop, server and printers (first level) and servicing it on time.

Computer skills

Server : Windows® (2003 & 2008 Server)

Client : Windows® (9X, ME, 2000 Professional, XP, Win 7)

Applications : MS Office (2003, 2007, 2010)

(Word, Excel, PowerPoint, and Outlook),

Internet, Antivirus, Firewall, VMware etc.

Technical Knowledge

Network related problem switch problems.

Having good knowledge in installation and configuration of Windows server 2008&2003.

Having good knowledge on installation of Oracle11g on Windows server and maintaining the antivirus patches and system security patches.

Configuring, maintaining and managing WEB sites and FTP sites through IIS.

Having good knowledge on installation of Oracle11g on Windows server and maintaining

Having good knowledge in pc’s Assembling.

Academic Credentials

B.E with 6.86% aggregate from Annai Vailankannai College of Engineering, Nagarcoil in 2012

DIPLOMA with 81.06% aggregate from Sree krishna Polytechnic College, Nagercoil in 2009

HSC (State Board) with 54.00% from V.K.P Higher Sec. School, Colachel in 2006

SSLC (State Board) with 78.8% from V.K.P Higher Sec. School, Colachel in 2004

Technical Qualification

CISCO Certified Network Administrator (CCNA)

MCITP

Personal Details

Permanent Address : Door No: 19/161, Manali,Sahaya Nagar (post),

Kanya Kumari (dt)-629159.

Date of Birth : 22/04/1989

Father’s Name : Raja Kumar.T

Marital Status : Single

Nationality : Indian

Languages Known : English, Tamil

Declaration

I hereby declare that the above-mentioned particulars are true & genuine and are as per the certification.

Place:

Date: REEGAN.R

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