Sales Manager
Resume:
Melvin Jackson
Springfield, OH 45503
937-***-**** Cell
******@*****.***
https://www.linkedin.com/in/melvin-jackson-55071935
Individual with management, problem-solving, and budget management experience looking to acquire a position that will allow me to utilize my experience, skills, and abilities to enhance the organization while promoting my professional growth.
EMPLOYMENT HISTORY
4 West Telecommunication LLC.
Owner/Manager 9/15- Current
Make business plans and the budget
Conduct recruitment and make financial arrangement
Review the report of production in relationship with sales
Compare sales with intended goals on short and long term basis
Customer and contract acquisition
Establish and maintain business relationships
Precision Broadband 9/13- 9/15
Operations Manager
Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.
Financial - Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well-being of the company.
Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.
Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.
Production - Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.
Digital Cable Communications 4/13 -9/13
Field Technician Supervisor
• Implements standard safety training and maintains daily safety inspection issues.
• Reviews and coordinates nightly check-in and rotates On-Call schedules.
• Ensures systems and staff are able to respond to the demands of new technology deployment through demonstrative methods.
• Analyzes operations and performance to assure operations efficiencies through productivity, QC and customer satisfaction.
• Coordinates all vehicle assignments, maintenance and inspections.
• Coordinates department responses to customer and department issues with a strong sense of urgency.
• Ability to install all types of cable and run service calls to completion.
• Diagnoses all signal faults.
• Complies with all OSHA safety measures.
• Consistent exercise of independent judgment and discretion of matters of significance.
• Other duties and responsibilities as assigned.
Nationwide Bi-weekly Administration – Xenia, OH 2011 - 2013
Debt/Sales Consultant
Instruct and assist clients in eliminating and managing debt
Advise on products that we offer to help clients achieve their goals
Sale clients various financial products necessary
*Highest closing percentage company-wide November 2011, December 2011, May 2012, July 2012, and Aug 2012*
**Most sales company-wide February and August 2012**
Klosterman Bakery-Springfield, OH 2010 - 2011
Office Manager
Budget development and implementation
Interview and assess applicants
Purchasing
Record Management
Forms Management
Risk Management
Number reconciliation
Managing a range of budgets
Reduced cripples (product waste) from 6.5% to 3.5% through process development
Implemented new policies and SOPs to protect the company from theft, and to ensure fair practices with our vendors.
Wrote SOPs for SQF 1000 (Safe Quality Food Institute)
Resolved budget and production issues using basic quality management procedures
Six Sigma
Lean manufacturing
Conduct special studies, and based on the results - develop reports. Provide input to management on development of policy and procedure.
*Discovered accounting error totaling over $25,000, in the first 30 days hired*
WOW! Internet, Cable, and Phone – Columbus, OH 2006 - 2010
Non-Pay Service Technician and Broadband Cable Technician
Performed quality checks on installs and service calls
Trained and developed new hires
Assessed damage done to customers’ property for repair
Manage and collect delinquent customer accounts 24 hrs a day
Set-up payment arrangements with delinquent customers
Track and recover company equipment
Terminate and activate customer internet, cable, and phone services
Troubleshoot customer technical issues
Maintained vast knowledge of company equipment, procedures, and updates
Drive, manage, and maintain company vehicle
Installed and performed routine maintenance on customer internet, cable and phone accounts
Responsible for selling and keep customers abreast of our new products
*Maintained highest sales and upgrades in the Michigan district*
US Army 1997 – 2000
E-4 SSO
2nd/187
Fort Campbell, KY
Was attached to LRS (Long-range surveillance) unit. Infiltrated enemy territory and provide continuous surveillance of key targets and points of interest.
Airborne
Air Assault
Three successful deployment
Trained in advanced hand-to-hand combat
Urban assault training
Advanced Marksmen training
EDUCATION
Austin Peay University 1997 - 1998
Clarksville, TN
American Institute of Baking 4/11 – 6/11
Science of Baking
Foundations
Ingredient Technology
Bread and Rolls
*One year course – completed within 60 days*
QUALITIES AND SKILLS
Excellent communication skills
Self-directed and able to work without close supervision
Excellent problem-solving skills
Working knowledge of computers, including MS Office applications
Ability to direct and manage personnel
Six Sigma
Lean manufacturing
Contact this candidate