Management Human Resource

Doniphan Rios

**** ******* ** **** **., Lutz, FL 33558 808-***-**** *******@*****.***

Human Resources Manager/Consultant

Professional HR Consultant, adept at analyzing an organization, generating strategies to maximize performance and implementing HR solutions that can affect the bottom line.

Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.

Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Professional Strengths and Abilities

HR Consultation

Employment Law

FMLA/ADA/EEO/WC

Staff Training/Mentoring

HR Policies & Procedures

Instructional Design

Staff Recruitment & Retention

Employee Relations

Conflict Resolution

Benefits Administration

HR Program/Project Management

Training Needs Analysis

Orientation & On-Boarding

HRIS Technologies

Training & Development

Performance Management

Organizational Development

Total Quality Management

Professional Experience

Grantham University – Kansas City, MO

Student – Organization/Human Performance Improvement, January 2015 – May 2016

Successful completion of this program has enhanced my current skills and provided me with the ability to:

Evaluate organizational and human performance problems and issues

Utilize communication skills

Prepare proposals and develop strategies to influence stakeholder decisions

Design and develop viable interventions to improve performance

Analyze professional, ethical, legal and social issues and responsibilities

Measure and revise performance improvement solutions

Design and manage performance improvement projects

Employ and apply quantitative techniques in performance improvement areas

Mediagistic Tampa Bay, FL

HR Consultant/Freelance Contractor, June 2015 – August 2015

Responsible for providing human resource management advisory services to the organization. Helped companies develop and communicate policies, train employees, and ensured business practices were in accordance with current human resource policies and labor laws.

Key Results:

Identified several HR and personnel management gaps; provided senior leadership with recommendations to successfully bridge the gaps.

Designed and developed an employee handbook along with policies/procedures for Recruitment, FMLA, Performance and Talent Management, Leave, ADA, and Anti-Discrimination/Harassment.

Designed, developed, and implemented training for managers on several sensitive HR polices including FMLA and Anti-Discrimination/Harassment.

Identified and recommended improvements to antiquated HR policies and the implementation of absent HR polices; effectively mitigating the potential future lawsuits.

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Professional Experience (continued)

Office of Intelligence & Analysis, Department of Homeland Security, Washington, DC

Human Capital Consultant (Contractor) – Longview Inc, February 2011 – September 2012

Human Capital Consultant (Contractor)– XLA, Inc, October 2012 – December 2014

Performed a wide variety of highly complex analytical studies and projects related to HR, performance, and management improvement, productivity improvement, management controls, and long-range planning that included requirements to develop solutions to problems. Work was generated by overseeing scheduling and events; monitoring daily/weekly internal reports; and tracking taskers. Prepared project papers and staff reports including analysis of effectiveness of HR program operations, compliance with regulatory requirements, and recommendations for maximizing organizational performance. Delivered briefings to managers to encourage understanding and acceptance of findings and recommendations.

Key Results:

Key team member of a workforce planning/change management initiative. Was responsible for extracting and collecting qualitative and quantitative data utilizing several HRIS system applications, analyzed and interpreted the data preparing reports and presentations to senior management.

The Workforce Initiative resulted the establishment of a workforce development team that helped improve morale and reduce employee attrition 8% within the first 12 months.

Analyzed the organization’s current structure and provided recommendations on how the organization should be structured for the future. Resulted in the identification of over-utilization and improper job assignments.

Reviewed, interpreted, and developed human capital business process policies, procedures, and SOPs for the Human Capital Branch; resulted in the identification and revision of outdated and antiquated business process policies, procedures, and SOPs.

Served as the Intelligence Enterprise (IE) Rotational Assignment Program Manager responsible for communicating the program to the IE, in addition to advertising positions on the Rotational Application Tool to ensure the most qualified applicants were recruited. Routinely met with other Intelligence Agencies such as CIA, DIA, FBI, NSA, etc. to discuss best practices.

Mentored leadership and competency development providing curriculum and training recommendations, which support the growth of the DHS Intelligence Enterprise.

Co-developed and implemented new-employee orientation program helping facilitate new employees becoming productive faster, improving confidence, promoting a sense of belonging, and improving employee engagement and retention.

United States Army – Numerous Duty Assignments

Senior HR Advisor/Director, March 2007 – September 2010

HR Transformation Manager, July 2005 – March 2007

HR Branch Manager, May 2001 – July 2005

HR Administrator/Assistant, May 1987 – May 2001

Advised senior executives on all HR aspects of the organization including the health, welfare, training, and professional development of 212 employees.

Catalyst for achieving business results, coached 5 managers through the process of goal alignment, strategic planning and implementing an action plan; reported positive gains and reduced overtime costs by 23 percent.

Consulted with supervisors to resolve employee performance issues, developed a customized training plan, revitalized commitment and enthusiasm resulted in the organization winning Outstand Station of the Year, number one out of 32 other stations within the command.

Advised 2 Chief Executive Officers and 5 managers, over 4 years, regarding training, career development, talent management, and employee relations for 212 personnel, supporting Department of Defense recruiting operations. Resulted in all branches of the Armed Forces meeting their recruitment goals in the Tampa area three years straight.

Developed a comprehensive professional development curriculum to train supervisors on the fundamentals of leadership, time management, managing employee performance and appraisal writing

Provided guidance and direction to subordinates having difficulty grasping new concepts by establishing performance standards, assessing their knowledge and developing remedial training objectives. Resulted in a decrease in errors and an overall increase in customer satisfaction.

Served as the lead trainer and developer for 36 personnel; directly resulted in the company winning company of the quarter for three out of four quarters and company of the year; competed against 34 other sister companies.

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Professional Experience (continued)

Directed recruitment operations to maintain personnel strength in all positions. Acted as the principal advisor to executive staff regarding personnel issues, staffing and recruitment, policies, procedures, and regulations. Ensured all critical position at a 100 percent fill rate.

Developed and implemented new-employee orientation program helping facilitate new employees becoming productive faster, improving confidence, promoting a sense of belonging, and improving employee engagement and retention.

Provided guidance and direction to subordinates having difficulty grasping new concepts by establishing performance standards, assessing their knowledge and developing remedial training objectives; resulted in a decrease in errors and an overall increase in customer satisfaction.

Trained 212 personnel using classroom training, demonstrations, OJT, conferences and workshops; Designed and implemented a Train-the-Trainer course certified 14 trainers across seven departments.

Education

Amridge University – Montgomery, AL

Bachelor of Science in HR Leadership (Suma cum Laude), 2010

Grantham University – Kansas City, MO

MBA (with distinction), 2014

Grantham University – Kansas City, MO

Master of Science in Organization/Human Performance Improvement (with distinction), 2016

Of Note

Professional Development:

Senior Advisor’s Course (Senior level organization management, leadership, and human relations training)

Senior Leadership Course (Advanced organization management and leadership training)

Basic Leadership Course (Intermediate management and leadership training)

Manpower and Workforce Development Course

Battle Staff Leadership Course (Operations and seminar management

Contract Officer Representative Course

Sexual Assault Prevention Training

Equal Opportunity Training

Train the Trainer

Total Army Recruiting and Retention

Change Management Course

Affiliations:

Society for Human Resource Management (SHRM)

Veterans’ of Foreign Wars (VFW)

HR Daily Advisor

Computer Skills:

HRIS (SIDPERS, PayCor, DHS) All Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, Access, Project Management, Visio), SharePoint, Internet, E-mail, general office equipment.

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