Customer Service Web Developer

AMANDEEP NARANG

#****, ** ************ ****, *******, M3J2V1

416-***-**** *********@*****.*** LinkedIn – Amandeep Narang SKILLS AND STRENGTHS

Software and Hardware

Develop a variety of documents (data analysis,

build tables and Graphics) important to

business world with Microsoft Word,

PowerPoint, Excel and Access

Easily create images using Adobe Photoshop.

Experienced in system construction and

installation of new hardware/software on the

PC Windows platform

Networking

Understanding of OSI layers and their

Functions

Troubleshoot PCs, routers and switches

Backup management and recovery

Web Development

Working knowledge with JavaScript, HTML,

xml

Understanding of PHP, CSS, JQuery

Programming Language

Working Knowledge of C++, .NET, and SQL

Quick at grasping new programming concepts.

Concrete knowledge of Programming, logic,

Documentation and code.

Relational Database Management Systems

Design, build and query database utilizing

Access and SQL

MYSQL and SQL Server

Operating Systems

Experienced with all Windows Platform

Knowledge of Unix and Linux

OTHER COMETENCIES

Consistently demonstrate an outstanding customer service focus

Proficient organizational and time management skills, to ensure that deadlines and goals are met

Work well independently and collaboratively as part of a team EDUCATION

COMPUTER SOFTWARE AND DATABASE DEVELOPMENT CO-OP Graduate certificate LAMBTON COLLEGE, North York, ON Jan2016-Present

Consistently maintaining strong academic standing (3.0/4 GPA) while completing Ist year BACHOLER OF COMPUTER APPLICATION June 2012-April 2015 PANJAB UNIVERSITY, Chandigarh, India

Scoring 72% in whole course

Including Project, Front-End Web Developer (Online Shopping Department Store) using HTML, CSS, JQUERY TECHINAL WORK EXPERIENCE

Laptop and Classroom Support Technologist

GGDSD College, Chandigarh February 2014- March 2015

Provide friendly, efficient front-line customer service to student staff and faculty

Effectively analyze, troubleshoot and resolve hardware, software and network issue

Set up video conferences, replace broken equipment and troubleshoot any technical issue with equipment

(anything from projectors, printers, sound system, microphone, etc.) TECHINAL WORK EXPERIENCE (Continued )

Web Designer (Volunteer)

SUMAC, Toronto, ON

Edited newsletter using WordPress and used Atomic Email Hunter to send bulk e-mails

Edited audio and video files using Camtasia software

Updated software on MAC and Windows machine for staff and edited documents using HTML

This was a fast paced environment so I needed to be very independent and motivate myself to learn and complete tasks on my own

OTHER WORK EXPERIENCE

Gas Station Attendant

PETRO CANADA, North York, ON January 2016 – February 2017

Quickly and accurately charges purchase to customers’ debt or credit

Proven ability to assist customer using sound listening, customer service and communication

Entrusted to manage count, verify and reconcile daily sales

Demonstrates attention to details and ability to work in a self- directed manner

Learned the importance of the Canadian workplace culture and expectation of the Canadian employer INTERESTS AND ACTIVITIES

Personal website design, Photoshop image design

Cricket, bicycling and reading books

-Reference Available upon Request-

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