Julie Rahn Crooks ***********@*****.***
https://www.linkedin.com/in/julie-crooks-9761b637
SUMMARY
Polished, results oriented operations support and project manager able to thrive in fast-paced, high-energy environments. A proactive self-starter, pivots quickly and is able to react with appropriate levels of urgency to situations and events which require timely response or turnaround. Skilled in situational assessment and resolution, facilitating change, managing expectations, inspiring collaboration, directing teams, managing schedules and budgets. Sets a high bar for self and team. Demonstrates creative problem-solving skills, strong moral compass and personal integrity, excels at bringing order to chaos without drama.
PROFESSIONAL EXPERIENCE
Caltech/JPL, Pasadena, CA 2013 - 2016
Executive Project Coordinator
Conducted business process analysis, identified management issues and designed or collaborated on strategies to reverse unproductive trends and improve performance of organization’s administrative services.
Streamlined administrative and operations processes to improve productivity, increase efficiency, reduce error by analyzing behavior and ongoing methods.
Achieved program success (within budget) for 40 inspiring videos and associated website highlighting remarkable women at JPL
Achieved event successes for technical meetings, retreats, employee recognition. Responsible for theming, communication, logistics for multiple events per year.
Ensured clear executive and internal communications for senior executives through constant communication and collaboration. Established protocols for visual and written communication and branding.
Collaborated, scheduled, organized and produced materials for Board of Trustees, Executive Committee and staff presentations.
Jacobs Engineering Group, Pasadena, CA 2012-2013
Project Coordinator for Global Construction and Maintenance
Ensured that Global Construction and Maintenance VP was current on budget, safety, growth and diversity directives by constant communication and collaboration with global team, developing presentations, maintaining MS Project files.
Created and audited departmental budgets, schedules, reports, requisitions, ensuring correlation between technical effort, costs and schedules, alerting management to open issues and implementing possible alternatives.
Scheduled, organized and produced materials for Board of Directors, Executive Committee and annual Shareholder meetings.
Dole Food Company, Westlake Village, CA 2010-2012
Project Manager/Assistant to General Counsel
Liaised to Chairman, Board members, C-level Executives, Global Division and Department heads, outside counsel and Government officials improving cross communication on Company matters
Scheduled, organized and produced materials for Board of Directors and annual Shareholder meetings.
Successfully maintained and monitored confidentiality regarding HR, litigation, merger and acquisition issues. Selected by top management as the only administrative point of contact for extremely sensitive activities.
Prepared and audited departmental budgets, expense reports, requisitions and vendor invoices.
Tracked and followed up on all open action items issued to Direct Reports
Successfully created, planned and supervised key events for employee and/or corporate recognition.
Monitored company policies and procedures, Ethics and Code of Conduct issues, alerting management to active issues, mitigating company risk.
Trusted confidant and advisor on priorities, personnel, strategic vs tactical options. Responsible for issue resolution and de-escalation as needed to improve executive’s productivity.
Julie Rahn Crooks 805-***-**** Page Two
Schmitz and Associates, Malibu and Agoura Hills, CA 2008-2010
Project Manager/Assistant to the President
Effectively prepared President for hearings and presentations on land use and permitting issues related to City, County and Coastal Commission by participating in meetings, collaborating with team members and ensuring follow through on action items by responsible parties.
Collaborated with President to produce executive communications and reports, internal communications, correspondence. Managed master calendars and contacts.
Coordinated/advised on President’s residential improvement/refurbishment projects with outside vendors, including architects, designers, engineers, contractors and subcontractors.
Researched and provided analysis of various types of data and reports, recommendations as needed.
ISX Corporation, Camarillo, CA (now part of Lockheed Martin) 1996-2003
Program Manager/Chief of Staff
Recognized repeatedly by DoD customers for exceptional service in creating event successes for emerging technology demonstrations.
Accurately prepared customer cost and pricing proposals, Engineering Change Orders, funding requests and contract close outs for DoD, State (CA), City and private company clients, negotiated final contract close-outs.
Established and maintained cross-team collaboration to move projects toward reaching company goals and DoD reporting requirements.
Redesigned, at special request of President, the Administration Department, to develop and implement expedited contract and subcontract management, security and operations, and to improve communication flow.
Other Employment 2003-2008
Residence Management and Boutique Relocation Company
Business Owner
EDUCATION / TRAINING
BA, Psychology
California State University, Northridge, CA
Graduate Studies, Human Factors Engineering
(Emphasis on statistics, information processing and decision making, UI, UX systems)
California State University, Northridge, CA
Certifications
Certified Associate Project Manager (CAPM), PMI
Security Clearance
Formerly Top Secret/SSBI, additional training in Special Programs, update required for renewal
Technical Skills
Word, Excel, PowerPoint, Microsoft Project, Outlook, Visio, Concur, MindMap, SharePoint
CPR/AED, First Aid Certifications Current
Volunteer Activities
Civilian Emergency Response Team (CERT) Member, So. Pasadena
Past Member, JPL Urban Search and Rescue Team (Logistics)
Past Member, Board of Directors: Vox Femina Los Angeles, a 501(c)(3)
Past Member, (National) Board of Directors: Unitarian Universalist Musicians Network, a 501(c)(3)