mortgage processor

Maris Lena Marin

Email: ************@*****.*** •Tamarac, Florida• Cell: 954-***-****

PROFESSIONAL SUMMARY

Sales assistant, Mortgage processor, Customer Service, and Foreclosure Defense industry. I am thorough in both communicating, and gathering borrower information. I am detailed oriented dedicated, team player, quick learner, with great communication skills both written, and verbal.

EXPERIENCE

FINANCE OF AMERICA

•SALES/PROCESSING ASSISTANT June 2016 -Feb 2017

Send out initial mortgage disclosures; request and receive updated financials;submit to processing once the necessary docs are in;order appraisals;order tax transcripts

K HOVNANIAN AMERICAN MORTGAGE

•Mortgage Processor Feb 2016 - June 2017

Review financials;calculate income;order appraisals,order VOE; submit to UW for approval

FORECLOSURE DEFENSE:

•THE LAW OFFICE OF PAUL KRASKER June 2014- Feb 2016

Legal Assistant- Loss Mitigation

Manage 115 files;Review and Process financials;submit loan request to bank;provide updates to clients; explain loan mod approvals and denials to clients.

•FLORIDA FORECLOSURE LAW GROUP: Pre-Litigation June 2012-May 2014

Manage 75-115 files; review and complete financials for loan mod; Customer service

DEBT SETTLEMENTS May 2009- June 2012

•ZWICKER & ASSOC. ATTORNEYS at LAW: debt settlements coordinator

Approve and Decline debt settlements for the law firm/ customer service

•LEGAL HELPERS/ FAST TRACK DEBT RELIEF: Senior Debt Specialist; Consultant

Sales / Customer Service via phone and Internet

MORTGAGE Nov 2004 – June 2008

•AMERILEND MORTGAGE CORP: Loan officer

Sales/Customer Service – cold calling (face to face, & over the phone)

•INTERBAY FUNDING:

Loan Processor- Review Title, Appraisal reports, and purchase contracts for accuracy; submit completed files to underwriting for approval, submit file to closing department.

Appraisal bid processor – Delegate jobs to Commercial appraisers; Managed a 55-75 pipeline with pending jobs; resolved issues; mentor new hires within the Real Estate dept.

FINANCE Feb 1998 – June 2004

•AMERICAN EXPRESS - Sales; Customer Service APPLIED CARD SYSTEMS: Call Center Supervisor managed 20 employees in various departments;Monitored calls;annual reviews;resolved payroll issues;trained employees;held weekly meetings; interviewed potential new hires.

SKILLS

Bilingual – English / Spanish

Programs- Excel; Word; Outlook, Integra, Internet, Blitzdoc, xdoc

EDUCATION

A.S. RT. – Keiser College

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