Customer Service Sales Associate

*** *********** **• SALISBURY, NC *****

PHONE 704-***-**** 704-***-****• E-MAIL *********@*****.***

SUPRINA C. HALL

SUMMARY OF QUALIFICATIONS

Extensive background in bookkeeping, budgeting, customer service, and problem solving skills.

Supervising and training workers.

Four years plus experience in Public Relations.

Five years plus experience in Clerical, Secretarial, and Administration.

WORK EXPERIENCE

Trinity Oaks Retirement (LSC) Salisbury, NC

Wait Staff/ Office Assistant 2014- Present

Assist residents by taking their meal orders.

Assist with training new employees.

Set-up inside/outside catering events.

Assist with preparing the work schedules.

I enter the schedules for Dietary and Utility workers in a computerized system called Kronos.

Barnes & Noble Bookstore Salisbury, NC

RCCC North Campus

Bookseller/ Cashier 2014- 2015

Assist students with pulling books and various items according to their schedules.

Assist patrons/customers throughout their check-out process.

Restock shelves.

Select Staffing

Food Lion, LLC Salisbury, NC

Imaging Clerk 2011- 2011

Prepped and prepared documents to be scanned for a microfilm database.

Scanned and made copies.

Crossed trained for various jobs.

Select Staffing

Rowan County Health Dept. Salisbury, NC

Receptionist 2009- 2010

Pulled WIC files/medical records for Office Assistants and Nutritionist.

Distributed information to WIC clients.

Listened to voicemail messages for appointments.

Filed active/terminated files in alphabetical order.

Select Staffing

Food Lion, LLC Salisbury, NC

Check Recovery Clerk 2007- 2009

Preformed duties such as preparing certified letters for NSF checks, sorted all incoming mail/ returned checks, and prepared daily reports via Microsoft Excel.

Help Warrant Coordinators pull checks that needed a warrant filed.

Prepared WIC reports.

Pulled checks for various stores and collection representatives.

Filed documents in numerical and alphabetical order.

Worked in other departments to alleviate workload as needed.

MFWWC, PA Durham, NC

Fax Press Operator/ CS Representative 2004- 2007

Received incoming/outgoing faxes from two computerized fax machines.

Note attorney’s files.

Logged in traffic tickets.

Prepared response letters for attorneys.

Sorted and delivered mail to attorneys and staff.

Assisted with answering calls from the call center.

Jockey Inc. Concord, NC

Full-Time Sales Associate/ Key Holder 2002- 2004

Opened and closed store.

Prepared money and reports for daily deposits.

Updated payroll.

Supervised and trained Part-Time workers.

Assisted customers.

COMPUTER SKILLS

Windows 95/98, WordPerfect, Excel, Microsoft Word, Outlook 98, AS400, and 10-Key Entry.

EDUCATION

North Rowan High School Spencer, NC

Contact this candidate