Marc Ragusa
**** ****** **. ******, ** ***** 815-***-**** 815-***-****
linkedin.com/in/marcragusa ********@*****.***
Project Manager & Engineer
A resourceful, integrity-focused and disciplined professional with over 20 years of dynamic experience, including 10 years managing teams of up to 22 Engineers. Once held Top Secret Security Clearance during tour with the U.S. Navy and tenure with Northrop. Swift learner, driven to contribute to organizational success. Experienced in creating and maintaining schedules, department budgets and yearly employee reviews. Skillfully resolve technical issues and propose innovative solutions that align with business requirements and maintain an unwavering client focus. Able to manage teams during times of prosperity, as well in times of economic downturn and force reduction.
Foster lasting relations with colleagues and clients to define project parameters, develop workflows and achieve performance goals. Thrive both independently and in teams in fast-paced, demanding settings, often independently with minimal supervision. Experience in managing new product design for electrical/mechanical engineering and PCB design, as well as integration testing. Valued contributor whose experience will vastly benefit the progress of an innovative organization. Seeking an Engineering or Project Manager role that will leverage years of successful, exemplary experience.
Core Skills
Product Planning Pre-Sales Hardware Development Project Lifecycle Management
Field Testing & Validation Technical Troubleshooting Root Cause Analysis Strategic Planning
Drafting Designs Business Analysis Time Management Change Agent Client Relations
Technical Leadership Specifications & Standards Development Lifecycle Feasibility Analysis
Quality Assurance Project Diagrams Customized Systems General Engineering 3D Modelling
PTC Pro Engineer Wildfire 4.0 Certification Presentation Designs Microsoft Office Visio CAD
SolidWorks Agile PLM KeyShot LabWindows CVI
Education & Training
Master of Business Administration, Operations, Technology and Innovation, Benedictine University
Bachelor of Science, Occupational Education, Southern Illinois University-Carbondale
Associate of Applied Science, Electronics Engineering Technology, Joliet Junior College
Certified, Project Management Professional (PMP)®, 2011 – 2014 (Recertification in Progress)
Professional Experience
WESTELL, AURORA, IL 2010 – 2016
PROJECT ENGINEER /OUTSIDE PLANT DESIGNER
Crafted telecommunications equipment for in-building wireless, site management, and cell site optimization operations
Hired to develop external plant operations for DSL services and backhaul; made a noteworthy impact on the company's first integrated cabinet soon after on-boarding
Independently designed 140 OSP (Outside Plant) cabinets, including custom assemblies and components for several clients; worked with utility companies to monitor recloser status and tower lighting functions
oTended to this as it was a new business venture for Westell
oContributed to company revenue by developing improved documentation processes to offer clearer, improved data to customers
oProvided related materials to the Marketing and Sales teams, which contributed in one specific instance to the win of a sales deal
Led projects using mechanical drawings and 3D models to assess user schematics, equipment fit, and thermal analysis and documentations
Designed lightning protection panels, cables and wiring solutions, as well as photorealistic material using 3D models that the sales and marketing teams used to generate new business
Created Bills of Materials (BOMs) for new products as needed
ORACLE, ITASCA, IL 2009 – 2010
TECHNICAL PROJECT MANAGER
Liaised with teams across the nation to offer clients a new, fully-tested and high-speed server; worked in a telecommuting capacity, with involved stakeholders geographically dispersed
Met weekly with customers to inform them of progress and discuss their outstanding concerns
Devised network computing solutions e.g. computer systems, along with software, storage and services.
Maintained continued communication with customers to discuss project status; adapted plans to accommodate shifting priorities and deliver effective solutions to rectify noted deficiencies
TELLABS, INC., NAPERVILLE, IL 1988 – 2008
ENGINEERING MANAGER – HARDWARE DEVELOPMENT AND INTEGRATION
Developed and supported solutions for globally-reaching wireline, wireless and cable TV companies
Founded the first hardware integration department for the company
Managed the performance of up to 22 Engineers and three Contractors in designing mechanical assemblies, PCB layouts, CAD librarian functions and hardware for TITAN 5500 and the 7100 DWDM
Made significant contributions to the team that was awarded the first contract with AT&T, a multimillion-dollar deal for the Titan 5500, the world's largest digital cross-connect
oTested new features for the product, which generated $1.3B yearly
oBusinesses worried about downtime during upgrades due to the Titan’s notable size
o Developed a test which proved that upgrades had no effect on customers and later convinced Sprint to buy the system
Played a pivotal role as a member of the management leadership team for more than 11 years
Spearheaded test software development using LabWindows and C programming; also created firmware for an 8051-based microcontroller
Worked in a series of roles, first as a Manufacturing Engineer then a Test Engineer, and finally starting a self-led test and integration group
Wrote firmware while working in both Test and Software Engineer roles
Developed a method that allowed for the reuse of microprocessors; saved $20M and slashed development times by two months, one of the biggest personal contributions during tenure
Consistently drove projects to be completed on time and well within budgetary guidelines
Earlier Roles
NORTHROP, ROLLING MEADOWS, IL 1986 – 1988
ASSOCIATE ENGINEER – AUTOMATIC TEST EQUIPMENT
U.S. Navy – Petty Officer 1982 – 1985
Worked on flight simulators and surface warfare trainers
Held a Top Secret Clearance
CATERPILLAR TRACTOR COMPANY, JOLIET, IL 1974 – 1982
CNC OPERATOR AND PROGRAMMER