Operations

John Roddy

**** **** ****** ***** *****: 216-***-****

Copley, OH 44321 Email: *************@*****.***

Operations

A skilled and future-focused executive with 20+ years of progressive experience in operations, logistics, manufacturing, and retail settings. Exceptional understanding of how to review current systems in order to identify opportunities for improvement and better market positioning. Brings knowledge of Lean, Kan Ban, and Kaizen principles to the table, enabling companies to thrive while attaining positive impact on the top and bottom lines.

Areas of Expertise

Operations Management

Process Improvements

Cross-Functional Teams

HR / OSHA / DOT

Procurement

Top / Bottom Line Performance

Team Leadership & Training

Supply Chain Management

Customer Service

Multi-Site / E-Com. Manag.

Inventory & Warehousing

Sales / New Business Develop.

Strategic Analysis & Planning

Transportation Operations

3PL Management

Professional Experience

GARDNER - White

Vice President Operations 2015 –

Assumed responsibility for all operations within business from, sales, import/export, inbound /outbound freight, as well as private fleet operations and 3PL services. Distribution, facilities maintenance for the entire organization, product warranty, in home repair services, and warehousing operations were also part of my total responsibilities while on this assignment.

Servicing the main organization with 120k+ in home deliveries annually through the Detroit Metro Area.

Planned revision of delivery system to include a seven day a week delivery system to include evening deliveries and Same Day Delivery.

Increased warehouse capacity by 15% through improved slotting and staging initiatives.

Increased in-home percentage by 5% to maintain a 97% “Stick Rate” over first 4 months, reducing exchange deliveries by 3%.

Increased customer satisfaction on service from 70% to 96% via customer surveys, direct driver interaction, and innovative training programs.

Increase in Comp Sales of 16% over first year, 12% year two.

Created a best in class home delivery system and performance model.

Introduction of Kaizen, Six Sigma, and Lean systems into all facets of operations.

Warehouse staffing reorganized to gain increased efficiencies in operating procedures and systems.

Developed National and International delivery program.

Re-configured store replenishment cycles and transportation schedules to increase customer satisfaction.

Reduced turn –over from 85% to less than 15% in year one, below 10% year two.

Injuries were reduced from 75 recordable to 22 in year one, 12 year two.

John Roddy

2584 Twin Creeks Drive Phone: 216-***-****

Copley, OH 44321 Email: *************@*****.***

Arhaus 1999 - 2015

Senior Vice President & Chief Logistics Officer

Responsible for operations from import/export to continental US freight inbound, as well as continental US deliveries via private fleet operations and 3PL services, distribution, manufacturing, procurement, facilities maintenance for the entire organization, product warranty, in home repair services, and warehousing operations.

Logistics ran $400k in revenue in backhaul annually, plus intercompany movements of $300k annually, all while servicing the main organization with 90k+ in home deliveries annually through 18 states.

Renegotiated truck lease contracts to save $36k monthly first year, while upgrading all equipment.

Planned revision of delivery system for areas covered by remote stores, increasing capacity by 40% and reducing overtime by 60%.

Developed and implemented plans for two warehouse expansions while maintaining operations throughout transition of new additions on time and on budget.

Increased in-home percentage by 25% to maintain a 93% “Stick Rate” over five years, reducing exchange deliveries by 7%+.

Designed and executed plans for transitioning delivery system into a “For Hire Carrier” to facilitate extended markets without additional facilities for cross docking or warehousing.

Increased customer satisfaction on service from 75% to 95% via customer surveys, store associate direct to customer surveys as well as annual marketing round table feedback forums.

Created a best in class home delivery system and performance model.

oAccomplished while growing the business at a 30% rate year over year.

Improved manufacturing production by 35%, with introduction of Kaizen, Six Sigma, and Lean systems.

Reduced staff in warehouse by 20% through increased efficiencies in operating procedures.

Received 2002 and 2006 Chairman’s Award for excellence in performance, professionalism, and dedication to team.

Newell Rubbermaid 1997 - 1999

Distribution Manager

Led the operational turnaround of the Home Products Division Distribution Centers, encompassing a 950,000 square foot distribution facility and a 350,000 square foot offsite distribution center servicing several big box national retailers, i.e. Wal-Mart, Target, and K-Mart, exclusively.

Realized an increase in shipped dollars of 45%, or an average of $1.6MM daily via goal setting and measured performance criteria while developing a high action performance leadership and warehouse team of associates.

Redesigned shipping, trailer lot, carrier base, and warehouse layouts to achieve greater capacity and increase performance.

Developed quality teams to quickly reach 98% line fill, 98% order accuracy, and 98% carrier on time performance.

Received the President’s Award for the quickest turnaround in the Home Products Division during the first year.

Previous Role: Industrial Engineer/Operational Supervisor, United Parcel Service (UPS)

Previous Role: General Manager, J.E. Doyle Machining and Manufacturing

John Roddy

2584 Twin Creeks Drive Phone: 216-***-****

Copley, OH 44321 Email: *************@*****.***

Education & Training

MBA, In Progress

BA – Industrial Accounting, The University of Akron College of Business

Certified Transportation Professional (CTP)

Memberships

Retail and Consumer Products Research Advisory Council (RCPRAC)

American Trucking Association (ATA)

Warehouse Education Research Council (WERC)

Council of Logistics Management (CLM)

National Private Truck Council (NPTC)

Speaking Engagements

Customer Relationship Management Evaluation Conference: Breakout session speaker (1 event); Key Note Speaker (2 events)

Chief Service Officer Summit – Key Note Speaker (2 events)

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