Stephen M. Jones, CTFL
Cumming, GA
*******.*****.*@*****.***
Willing to self-relocate to the Greater Nashville, Knoxville, and Chattanooga areas or remain in the Greater Atlanta area.
Relevant Skills:
Certified Tester, Foundation Level by the
ISTQB
Combined 13+ years sales, customer
service, account management, and
entrepreneur experience (B2B and B2C)
Selenium WebDriver
JUnit
Selenium IDE
Ability to communicate with Developers
and End Users
Eclipse
JIRA
Excellent Consultant to executive
management
8+ years Management experience
Attention to detail
Beginner API testing using Postman
Beginner SQL
Work History:
October 2016 – Present
Cross Creek Property – Contract QA Analyst
Developed a Test Plan and Test Cases for a web-based tool used to evaluate financials and manage the due diligence process or the acquisition of Apartment Complexes
Ran manual test and then automated them using Selenium IDE, Selenium WebDriver, and JUnit
Used JIRA to coordinate bug reports and debugging efforts
Worked closely with a Senior Developer on designing the web-based tool April 2013 – Present
Advance Spa Repair – Owner/Operator
Train and lead employees to adhere to high standards
Created and tested customer facing website using online tools
Resolve customer issues
Developed successful marketing campaigns and increased inbound calls over 300%
Managed 2-3 employees
May 2011 – January 2013
MRI Search – Corporate Recruiter
XM Solutions – EHR (Electronic Health Records) Sales (Same Business Owner)
Pioneered Healthcare IT recruiting division
Specialized in candidates with expertise in HITECH, Meaningful Use, HIPAA, etc
Increased candidate database by 1,000+
Was heavily involved in Meaningful Use Audits, HIPAA audits, etc.
Developed, identified, trained, and sold total solutions (EHR, computer hardware, service packages, etc.) February 2006 - May 2011 / January 2013 - April 2013 TN Textbooks – Used Textbook Acquisition (Self Employed/Owner)
Contacted and set up relationships with bookstores
Set up book buy back locations for “For Profit” education systems
Made executive business decisions for business growth May 2003 - February 2006
Dell – TSR (Technical Sales Representative)
Specialized in selling complete solutions for small/medium businesses including: PC's, Servers, Switches, Software, etc
Trained staff on how to identify and position total network solutions including servers, storage, and networking equipment
Managed/Trained sales team of 10-12 that consistently were in the top 20% of their quota achievement and other metrics
Performed consistently in the top 25% of my peers in metrics that identified success
Became one of the “go-to” guys among the other TSR for technical help and questions May 2000 - October 2000
Design Shack – Outside Sales and Account Manager
Sold web site and custom software solutions to small local businesses for a start-up
Helped customers design website content and flow
Managed key accounts to optimize retention
Education:
January 2001 – December 2001
Middle Tennessee State University
Major: Business Administration
Certification:
Certified Tester, Foundation Level – ISQTB
License number 16-CTFL-02338-USA
Awards and Additional experience:
February 2017
HackMT Hackathon – Middle Tennessee State University
Attended HackMT as a Quality Assurance professional on a team whose project was to develop a game of “Battleship” that used API’s for the Battleship game, Authentication, Service Registry, and User Management that used JSON to communicate. We made 3rd place of 20 teams.
Reviewed Software Development plans for accuracy, to assure they met our goals, and to resolve any bugs that may result from that plan
Developed a Test Plan and Test Cases to achieve as much coverage as time allowed
Used Selenium IDE, Webdriver, and JUNIT to automate front-end test cases
Used Postman to manually test the API’s using JSON
Helped the students find and resolve bugs, how to work with QA on their team, how a Software Tester develops a test plan and test cases, and some of the tools that Software Testers use Eagle Scout, Boy Scouts of America
Who's Who, High School
References upon request