Customer Service Sales
Resume:
Mark Clark
**** ****** ******, *****, ** *****
*.*******@*****.***
CLIENT RELATIONS PROFESSIONAL
Profile
More than 8 years’ successful experience in customer relations and administrative support with documented strengths in account preservation, problem solving, and sales staff support.
Detail oriented even while multitasking.
Thrives in a team environment where sincere effort is put forth towards the growing of the company over personal gain.
Licensed real estate sales agent in NY.
Efficient with Microsoft Excel, WordPerfect, Microsoft Word and Power Point.
Employment
New York Department Of Education (Temp), Brooklyn, NY
Kindergarten Customer Service/Call Center
Contacting new sales associates to welcome them aboard and inform them on upcoming company events.
Heavy use of Microsoft office, especially excel.
Assist in planning and organizing national and international company events.
Assist in the testing of new applications before releasing them company wide.
Crius Energy, Stamford, CT
Associate Account Manager/Home office
Contacting new sales associates to welcome them aboard and inform them on upcoming company events.
Heavy use of Microsoft office, especially excel.
Assist in planning and organizing national and international company events.
Assist in the testing of new applications before releasing them company wide.
11/2016-
Present
10/2013-
1/2016
Northern Leasing Systems, New York, NY
Collections Representative/Lead
Meeting monthly goal set by mangers.
Making outbound calls to business owners to collect on debt.
Quickly and effectively solve client disputes.
Making customers aware of terms and conditions of equipment leases.
7/2008 – 5/2011
Sprint Corporate Office, White Plains, NY
8/2006 – 9/2007
Retention/Sales Representative
Assisted in the Training of new hires.
Heavy inbound sales via email and Phone
Negotiating contracts with corporate clients
Meeting monthly sales goal set by Sales Managers.
Cablevision, Bronx, NY
Customer Service Representative
Heavy inbound sales and customer service calls
Trouble shooting equipment
Coordinating service calls for repair of equipment.
4/2003 – 8/2006
Education
TCI College, New York, NY
2010-2012
Associate in Applied Science: Digital Media Art
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