Customer Service Representative

SAIF AHMED

*** ** *** *******, ******** Pines FL, 33026 Cell: 954-***-****

********@*******.***

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Markdown/promotional procedures

Inventory control familiarity

Strong organizational skills

Active listening skills

Energetic work attitude

Team player

Opening/closing procedures

Store maintenance ability

Education

[Penn foster, Scranton, PA]

[High School] [April 2017]

[General Education]

Experience

[Dates From 2013 - To 2015]

[Cashier/Sales Associate] [Sunoco Corp.] [West Palm Beach]

Ensure all customers receive outstanding service.

Maintain awareness of all promotions and advertisements.

Execute the daily operational, day-to-day goals and priorities assigned by store management.

Uphold merchandising and store cleanliness standards.

Participate in processing new shipments. Help the team keep the receiving and back stock area clean and organized.

Be conscious of shoplifting activity. Know how to respond to shoplifters.

Accurately and efficiently ring on registers and maintain all cash at registers. ● Maintain orderly appearance of register area and supplies stocked. ● Perform other tasks as assigned from time to time by store management.

Issuing receipts, refunds, credits or change due to customers.

[Dates From 2015 - To 2016]

[Assistant Manager] [Sunoco Corp.] [West Palm Beach]

Investigated and resolved customers issues and complaints regarding operational matters – Handled all queries and client feedback in a professional manner.

Communicated with the support team and implemented the organization’s operational guidelines, standards and policies.

Monitored and managed operational activities – Directed the branch/store/bank operational risks, financial aspects and QA and audit processes.

Contact this candidate