Customer Service Manager

SUMMARY OF QUALIFICATIONS:

Outstanding interpersonal and communication skills.

Exceptional capacity to multitask and manage priorities.

Detail oriented and can work alone on completing projects.

Can work independently but also a good team player.

Willing to learn new projects and good at teaching team members.

Familiar with Word, Excel, Office and Outlook. Also other software programs.

EXPERIENCE:

Jewel-Osco Glendale Heights, IL

Greeting Card Merchandiser 2014 - Present

Straighten/organize, order and replenish everyday cards.

Take down and set up seasonal cards. Additional duties: cashier, stock shelves and face.

Chicago Blower Corp. Glendale Heights, IL

Order Processor 1996 - 2014

Reviewed and audited orders from order entry department.

Directly interacted with engineering to ensure correct product information.

Interacted with shop manager to move production line.

Entered orders into Syteline system for fabrication in the shop.

Programmed Laser, Franklin and Plasma machines.

Stuever & Sons Addison, IL

Office Manager and Dispatcher 1981 -1996

Managed small office of six persons, did A/R and A/P, payroll and taxes and other duties.

Dispatched calls to service representatives in the field.

Handled all quotes for company.

Frank's Nursery & Crafts Carol Stream, IL

Head Cashier 1991 - 2001

Responsible for customer service, refunds and general duties.

Balance registers at the end of each shift.

Unload shipments of merchandise by forklift.

Use Plan-O-Grams to set-up merchandise.

Contact this candidate