Technical Support Engineer

Chris Yogeswaren

713-***-**** ***********@*****.***

Driven engineering professional with 7+ year of experience in the energy sector. Scope focused on quality, project execution, cost saving, and field supervision. Strong skills in planning, client interaction, and safety, in addition to excellent communication and problem-solving skills and the ability to adapt in a rapidly-changing environment. TECHNICAL SKILLS AND CERTIFICATES

SQL

HTML5

Oracle

Lotus Notes

BACnet/MODBUS

RSLogix 500

Javascript

LabView 6.0

Lean Six Sigma

NESC

HUET

OSHA 30

TCP/IP Networking

Low Voltage DC Power

BAS/SCADA

PROFESSIONAL EXPERIENCE

Emerson Network Power 2014-2016

Infrastructure Engineer III

Ensured project scope and activities complied with client and company requirements while supporting project timelines. Developed, implemented, and administered project procedure documents in the field. Provided technical support for clients while coordinating with engineering and customer support home office. Field work included analysis of existing infrastructure, implementation of design, final project closeout and documentation of all issues, and procedures during rollout. Project: Caste Rock

Contract: 14.2M for startup 100000 sqft datacenter

■ Developed and implemented test procedure guide for creation of virtualized server infrastructure based on clients pre- existing hardware resources.

■ Coordinated Monitoring Support team while implementing new BACNet configurations and monitoring protocols.

■ Organized and directed subcontractors’ installation of hardware and equipment per company best practices.

■ Configured networking infrastructure and utilized strong knowledge of DHCP, SNMP, VLAN and HSRP. Landmark Halliburton 2012-2014

Senior Technical Consultant

Assisted with design and implementation of a large pilot RTOC project (6 wells) for client in China over a 4-month period. Project: Chengdu InSite Pilot.

Contract: 1.6M for Six Exploration wells.

■ Directed assessments of client's real-time data acquisition infrastructure.

■ Structured learning courses for internal and on-site (client) training requirements.

■ Created data flows and efficiency monitoring protocols based on client pain points.

■ Authored and helped review high-level technical tender documents for client software. INOVA Geophysical 2011-2012

Seismic Field Service Engineer

■ Diagnosed/tested mechanical, hardware, software and system failures using established guidelines and procedures.

■ Delivered on-site and in-house servicing, repair, and installation of company products.

■ Lead technical support on operational and maintenance aspects of seismic system equipment including Source Products, Vibe controls, Hawk/Firefly Wireless Acquisition systems and software.

■ Served as customer liaison on technical or service-related problems both in field and office. Petrolink Services LLC 2009-2011

Real-time Field Engineer

■ Independently monitored and provided real-time well-site support for up to six rigs 24/7.

■ Configured WITS / WITSML software on rigs to receive data from crews.

■ Directed workflow involving updates of tickets per requirements of contractors ensuring team is fully updated on all current and on-going issues, and status of rig operations.

■ Coordinated with MWD and LWD crews on-site to maintain high quality of service/support during operations. EDUCATION

Bachelor of Engineering - Electrical Engineering / Technical Management Honors and Achievements: Academic Honors Society, Co-founder - Robotics Association, INOVA FSE of the Year, IEEE Member, Houston Technology Center Contributor

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