Roxanne Prohoroff Carroll

**** ****** **.

Deer Park, TX 77536

281-***-**** Cell

Skills Summary

Software: Active Directory, Windows XP, and 7; Microsoft Office, Outlook; SQL Server 2008 & 2005, Windows 2003 & 2008 Server, DHCP, DNS, CommVault Simpana, NetApp Data On Tap, NetApp Data On Tap Cluster, VMWare, DFM Operations Manager, IBM TCP, IBM TCPR, EMC Vmax in VCE environment, EMC Networker, EMC Avamar, Cisco UCS

Hardware: ADIC and Quantum libraries, Dell Servers, NetApp Storage Systems, IBM V7000

Experience

Entelligence IT / NetApp Resident April 2015 – Present

Houston, Tx

Storage Management Engineer

Project: 7Mode to CDot for Apache Corp

Oversee installation and base configuration of new cluster hardware at clients offices

Run advance configuration on new clusters 2 8-node FAS 8080, 8-node FAS8080,6290, 2-node 8080, 2-node 8080, setting up LIFs, SVMs, aggrs, new volumes, peering of clusters

Plan volume placement on aggrs for best performance

Setup 7MTT to copy data from 7Mode filers to new CDot system

Complete cutovers and testing of new systems

Setup snapvaults to new DR cluster

Perform daily Operations actives, monitor alerts, monitor snapvault relationships, resolve alerts, add space to volumes, add new volumes, balance cluster volumes

Open support cases for errors that came up and resolve them with support

Perform upgrades to clusters

Monitor clusters look for ways to get better performance

Setup POC for OCI

Long View Systems August 2014 – April 2015

Houston, Tx

Systems Consultant

Storage Admin based at client office, working on Riverbed project configuring and setting up Riverbed Granite Storage backended with NetApp storage

Maintain VMware environment and NetApps systems in datacenter

Plan VMware migration to new Cisco UCS blades and new NetApp storage

Weatheford International February 2006 – August 2014

Houston, TX

Network Administrator / Storage Administrator III / Systems Administrator II

Migration of NetApp 7 mode storage systems to Cluster on tap for datacenter move using NetApp Migration tool

Migration of data on V7000 to V7000 for datacenter move

Maintain IBM v7000, create volumes, LUNs, mapping storage to servers.

Maintain EMC Vmax in VCE environment, create volumes, LUNs, mapping of LUNs for datastores in VMWare

Maintain EMC Avamar and EMC Networker backups

Cisco UCS – maintain and configure fiber switch and zones

Implement and maintain NetApp Storage Systems for VMWare datastore and configuration

Implement, maintain and upgrade NetApp Storage Systems 7 HA Pairs, CIFS, NFS and LUNS

Implement, maintain and upgrade NetApp Cluster Systems

Implement, maintain and upgrade NetApp software, SnapDrive, Snap Manager for SQL, Snap Manager for SharePoint, snapmiror, snapvault

Implement, maintain and upgrade NetApp Storage Systems at remote sites 11

Configure and install OSSV for remote backups of servers at remote locations

Implemented and maintain all Windows and NDMP backups using CommVault Simpana, SQL administrator, working on project to consolidate SQL Servers in environment, Worked on Storage project with NetApp, CommVault, and ADIC, Implementing Exchange Backup Project using CommVault, Ran remote site backup Project where I evaluated different backup software for getting remote data back to the corporate office, OSSV implementation, Interfaced with vendors on projects,

Implement, maintain and upgrade Broadcom Fiber Switches

Maintained servers, install OS and all software, maintained updates for windows servers and virus protection, Maintained SQL servers, created new user accounts and services accounts, worked on audit of user accounts for company policies, upgrade of server applications, created printer queues, evaluated servers usage and find alternative for servers at remote locations

Deploy VMWare VMs, maintain VMs, add storage, create datastores

Triple S Steel Supply September 2005 – December 2005

Houston, Tx

Help Desk, Assistant Network Administrator

Network administration, create users in domain, reset passwords, add printers to print server, run windows server updates, maintain backup system using Backup Exec, check all servers logs, research and resolve all errors

Answer and resolve all 1st level support, install software on PCs, install printers, setup PCs, troubleshoot network and PC problems

Westcam Inc January 2004 – August 2005

Houston, TX

System Specialist

Maintain and troubleshoot client sites, network administration, install software servers, build servers, install Exchange 2003 on MS Windows 2003 Cluster server and do migration from Exchange 2000, install and maintain Veritas Backup Exec, install MS Windows 2003, build AD, install DNS, installed backup library, Upgrade server from Windows 2000 to 2003, upgrade Exchange 2000 to Exchange 2003, install TrendMicro Office Scan and deploy client software from console, upgrade and maintain MxTreme Spam ware box

Build PCs and install all software on PCs, upgrade PCs from Windows 2000 to Windows XP, install Office XP and Outlook XP, setup PCs on domains and configured email, troubleshoot connectivity problems between Exchange and Outlook, getting back lost personal folders in outlook, getting back lost address books in outlook, connecting and troubleshooting HP printers – LaserJet 5si, LaserJet 4, Business Jet 2800, Business Jet 3000, DeskJet 6500s, Design Jet 5500, Epson Log printer 4000, Minolta –QMS printer, DYMO label writers

WebTreeHost.com March 2003 – August 2003

Technical Support Supervisor

In charge of web hosting company technical support, troubleshooting network and hardware problems, running invoices and batches for web site, setup of in house network, working with Linix administrator on network problems

Installed Windows XP and Office XP, setup PCs on domains and configured email

Ryder Scott Company February 2001 – January 2003

Network Administrator

In charge of scheduling, maintaining backups and restores

Setting up user accounts, setting up e-mail accounts, changing passwords, troubleshooting hardware, software and network problems, installing software and hardware, maintaining disk storage on the network, Reconfiguring servers from NT. To 2000, setting up Active Directory, setting up domain controller for Windows 2000, Migration of Exchange 5.5 to 2000, install servers hardware and software, research software and hardware for company, organize meetings with vendors

Formatting and configuring PCs, helped in roll out of PCs from 95 to 2000

Terminating CAT 5 and fiber cables

Meador Staffing at Oxy Vinyls June 2000 – February 2001

PC Tech

Troubleshooting hardware, software and network problems, installing software and hardware, logging trouble tickets into system, formatting and configuring PCs, checking backups, setting up e-mail, setup printers, setup Infocus machines, troubleshoot routers and hubs, setup new users and change passwords, running and terminating CAT 5 and fiber cables

Software: NT Workstation, Windows 95, NT 4.0, Novell 4.01, SAP, Kea, MS Office 97, Outlook 98, IE 5.0

Education

C-Trec

Houston, TX

Basic Administration of MS Windows 2000

Administering MS SQL Server 2000 Database

Computer Learning Center

Houston, TX

ITSP-NA

CNA courses completed NetWare 4.0

Advanced knowledge of Windows 3.1 and Windows 95

Advanced Knowledge of Word, Excel, PowerPoint, Access, and Outlook

Knowledge of Novell NetWare and Microsoft NT 4.0

San Jacinto College

References Furnished Upon Request

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