Customer Service Representative

Location:

Indianapolis, IN

Posted:

February 14, 2017

Contact this candidate

Resume:

**** **** *****, ***. * • INDIANAPOLIS, IN *****

PHONE 574-***-**** • E-MAIL ****************@***.***

KIMBERLY D. JOHNSON

OBJECTIVE

To use my acquired skills in a manner in which I can reach my full potential while assisting the company with its growth.

EDUCATION

August 2013 Trine University South Bend, IN

Master of Science in Leadership

Nonprofit Organizations Concentration

August 2008 Trine University South Bend, IN

Bachelors of Science in Applied Management

December 2004 Ivy Tech State College Elkhart, IN

Associates in Applied Science and Technical Certificate

Office Administration

Graduated Cum Laude

WORK EXPERIENCE

1998-Present ADEC, Inc. Elkhart, IN

Program Coordinator

Assist the Director of Adult Habilitation Services with ensuring that each of the 5 day program sites are operating effectively and efficiently.

Create the agenda and take notes for monthly Program Managers’ Meetings and meet quarterly with Program Managers discussing the goals of their individual programs, their successes, and areas in need of improvement.

Submit annual budgets and plans for state line budget clients.

Create, update, and maintain spreadsheets and rosters of individuals in day services.

Maintain plans of care in staff absences in working with individuals with intellectual and physical disabilities.

Authorize timesheets using MITC software and expense sheets of employees. Input the budgets and plans of all of the waiver clients of the organization onto the L: drive of the organization. Advocare Administrator for the organization.

1997-1998 YWCA Child Care Center Elkhart, IN

Teacher

Responsible for the care of children ages 3 through 6 years.

REFERENCES

Viv Blakeslee

5982 W 900 N

Milford, IN 46542

574-***-****

Toni Richards

56176 Riverdale Drive

Elkhart, IN 46514

574-***-****