A L F R E D P. L O N G II
*** ****** ******, ***** *********, NY 11550 ● (908) 251 – 0723 ● *.******@*****.***
OBJECTIVE:
To add depth and creative value as part of a collaborative team of problem solvers.
SKILLS/KNOWLEDGE:
Development tools and languages:
Visual Studio IDE, (C#), Dos Script, VB Script, ASP.net, MS-SQL, HTML, CSS, Python.
SDLC management tools:
Atlassian - JIRA, CONFLUENCE, Jenkins, Source tree, GIT, SVN.
Secondary development tools:
MS Air Watch MDM, Tortoise SVN, Cisco VPN, Symantec PCAnyWhere, Epicor POS Coalition, Citrix, AS400, Active Directory, VMware, Microsoft Suite, Outlook, Windows 95/XP/7/8.1, iPod, iPad, iTunes, Software as a Service, Unity3D
EXPERIENCE:
Junior C# Developer –WKFC Insurance Underwriters – Melville, NY 10/23/16- present
Introduced Agile Methodology to small Technical Services department
Worked as scrum Master for the development team
Help guide team first project integrating OCR software into company
Coded C# scripts in OCR software
Created tools to automate manual tasks
Help maintain and document development process
Help create test cases and establish general QA process
Junior C# Developer –KWI - Greenvale, NY 2/20/2016- 10/14/16
• Coded back-end Functions for EPICOR POS- back office server communication
• Developed and Deployed POS daily updates to retail stores (106 clients total 1,468)
INSTALL ANALYST –KWI - Greenvale, NY 9/22/2014- 2/20/2016
• Configuration of Apple products for use as mobile point of sale
• Configured various Windows OS for use with Epicor POS system
• Assisted remotely with equipment and software testing after configuration
• Troubleshoot various software, hardware, and Database issues
• Maintain independent workflow, schedule, and documentation
• Created windows form tool to expedite repetitive task
• Created personal asp.net calendar application to expedite task
SUPPORT CENTER ANALYST – Kate Spade & Co. - North Bergen, NJ 10/12- 11/18/2014
• Provide first level support to store and corporate employees
• Trouble shoot Technical issues in Citrix and AS/400
• Investigate and resolve Epicor and Micros Point Of Sale issues at store level
• Create network ID’s in Active Directory
• Process terminations in Active Directory and applications
• Reset Passwords in Active Directory and applications, Troubleshoot issues remotely using VMware and Citrix
SHIFT MANAGER – GameStop - Orlando, FL/Watchung, NJ 12/07 - 08/12
• Provided customer service
• Received & processed shipments
• Daily opening and closing of store
• Conducted associates sales performance and reviews
TELLER – Wells Fargo – Winter Park, Fl 01/11 – 10/11
• Provided customer service
• Processed bank transactions
• Promoted and sold bank services
EDUCATION:
07/10 – 04/11 Valencia College – Orlando, FL. Major: English Literature
10 /07 - 05/10 Union County College – Cranford, NJ Major: Game Design
Minor: English