Customer Service Sales

February *, ****

Carolinas Health Care System

Office Clerk/Receptionist (123736)

Attn: Human Rescources

I have several years’ experience in inbound and outbound sales. I enjoy working with the publif. One of the greates pleasures I get from my job is that I get to help people. Especially elderly people who are having difficulties paying for their services so I can get them a recuced rate or by helping someone that can't pay their bill at all because they have been laid off so I can get their services extended for a month so they don't loose their services while they are looking for a new position.

Please take a moment to review my qualifications. You will see that I have the required skills to transition into this new role. I am ready for this new career change and guarantee that my work will exceed your expectations. Here is how my experience will meet and exceed your skills and requirements, Your Needs:

I have previous experience in a call center environment This gives me the phone experience that you are requiring. I have experience in customer service and handling problems I can handle all customer complaints, problems, concerns and can engage customers by using Carolinas Health Care Systems proven quality systems.

My Qualifications:

I am an excellent customer service professional

I enjoy engaging with customers and their problems and helping resolve their issues. I am great at resolving product issues and sharing new technology I guarantee positive customer experiences and follow up with customer complaints resolving them promptly. I am also a great sales person. I made sales person of the week several times at Convergys. I look forward to hearing from you in the near future. You may reach me at or 980-***-**** by email at **************@*****.***.

Sincerely,

Lorilee M. Taylor

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