Brad Hayes
**** ** **** ******* *******, FL ***** Phone: 954-***-**** acytmj@r.postjobfree.com
Business Analyst
SUMMARY OF SKILLS
Systems: IBM z/OS mainframe, UNIX, MS-Windows
Databases: DB2, IMS DB/DC, Oracle (PL/SQL), MS-Access, SQL Server 2008
Languages: COBOL, MVS JCL, Easytrieve, SAS, Visual Basic, Java and other languages
Utilities/Tools: Endeavor, Changeman, Infoman, File-Aid, XPEDITER, TSO/ISPF, CLIST, SYNCSORT,
Crystal Reports, FTP, Database reporting, data modeling, MS-Office (Word, Excel, PowerPoint), SharePoint, MS Visio, MS-Outlook, MS-Project
Strong knowledge of System design and Analysis, leading technical teams
Outstanding communication skills, writing requirement and technical documentation
Excellent problem solving skills and a team player
EDUCATION
B.S. Computer Information Systems
Nova Southeastern University – Fort Lauderdale, FL
A.A.S. Business Data Processing
Columbus Technical Institute – Columbus, OH
EXPERIENCE
08/2014 to 12/2016 Consultant – Programmer/Analyst (Advantage Resources)
American Express Company – Plantation, FL
Created batch programs and systems using COBOL
Maintained and enhanced existing systems
Created system documentation, led UAT testing and used MS-Project
Used SQL Server 2008 and SQL to create queries and stored procedures
Completed user ad-hoc requests and resolved problems on a daily basis
Transformed requirements into workable software solutions
03/2011 to 5/2014 Consultant – Programmer/Analyst (Ajasa Technologies)
American Express Company – Plantation, FL
Created batch programs and systems using COBOL
Maintained and enhanced existing systems
Used SQL Server 2008 and SQL to create queries and stored procedures
Completed user ad-hoc requests and resolved problems on a daily basis
06/2009 to 4/2010 Compupay – Business Analyst - Miramar, FL
Transformed requirements into workable software solutions
Created process flows and data entity relationships
Created system documentation, led UAT testing and used MS-Project
03/2008 to 11/2008 Consultant – Business Analyst (TEK Systems)
Florida Heat Pump Manufacturing – Pompano Beach, FL
Completed assignments based on user requests and developed data models
Performed requirement interviews with management and end users
Worked collaboratively as a business analyst and as a programmer
Created system documentation, led UAT testing and used MS-Project
Designed and implemented a new Purchase Order system
Transformed requirements into workable software solutions
06/2007 to 10/2007 Consultant – Business Analyst (Software Resources)
Miami-Dade County Public Schools – Miami, FL
Created data flow diagrams for existing Human Resources and Payroll systems
Created system documentation, led UAT testing and used MS-Project
Created data reports for the district as well as the State of Florida Education
11/2005 to 05/2007 Consultant – Programmer/Analyst (TRG Inc.)
Mutual of America – Boca Raton, FL
Led a project to convert IDMS databases to DB2 tables
Created data flow diagrams and data-entity relationship diagrams
Coded, tested and installed programs using COBOL
Created and presented training documentation to users
07/2005 to 10/2005 Consultant – Business Analyst (RCG I.T. Services)
Ryder Systems – Miami, FL
Led a project to upgrade existing EDI software with Ryder and IBM employees
Performed requirement interviews with management and end users
Created business requirements, technical specifications and used MS-Project
02/2005 to 04/2005 abc Distributing, LLC – North Miami, FL
Member of a team to convert VSAM files to DB2 tables
Coded, tested and installed programs using COBOL
Created business requirements and technical specifications
Project was cancelled since the company was sold and moved to Chicago, IL
03/2004 to 02/2005 Consultant – Programmer/Analyst (RCG I.T. Services)
Office Depot – Delray Beach, FL
Assisted Technical Support with analysis of DB2 table performance issues
Maintained and enhanced an existing inventory system
01/2001 to 08/2003 JM Family & Associates – Business Analyst - Deerfield Beach, FL
Assisted with building a Data Warehouse system and developed data models
Performed requirement interviews with management and end users
Created data flow diagrams and data-entity relationship diagrams
Created business requirements and technical specifications
Assisted with UAT testing and used MS-Project
08/1997 to 01/2001 Various consulting positions due to Y2K projects
07/1982 to 08/1997 American Express Company – Programmer/Analyst - Plantation, FL
Led a project to activate credit cards to reduce fraud losses
Coded, tested and installed programs using COBOL
Created business requirements and technical specifications
Led UAT testing and used MS-Project
Led many meetings
Designed and implemented IMS databases and DB2 tables
During my 15 years at American Express, I held the following positions:
Sr. Programmer/Analyst
Financial Programmer/Analyst
Data Base Administrator
REFERENCES
Doug Janssen, Manager, American Express Phone: 954-***-**** email: acytmj@r.postjobfree.com