Customer Service Data

Oubi M. Elamir

**** ******** ******

Attleboro, MA 02703

m: 857-***-****

acytl0@r.postjobfree.com

Objective

To advance my career with a leading organization that will utilize my extensive mathematical, analytical, and computer programming knowledge while allowing me to develop further as a professional.

Education and Credentials

Bachelors of Science (B.Sc.) in Computational Mathematics, May 2016

University Of Massachusetts Dartmouth, North Dartmouth, Massachusetts

Relevant Coursework Includes: Data Analysis, Computational Experiments using Mathematica, Scientific Computing using Python, Numerical Analysis using MATLAB, Numerical Optimization using MATLAB, Mathematical Statistic, C programing, Java, and SQL).

Research and Coursework

University of Massachusetts Dartmouth, Department of Mathematics

Experiments in Computational Mathematics, February 2014- May 2014

Executed basic analysis and least square fitting on data using Mathematica Computational tool.

Discovered solutions for Ordinary Differential Equations and Partial Differential Equations using Mathematica Computational tool.

Department of Mathematics, Undergraduate Research

The Hurricane Project, September 2013 – Dec 2013

Served as key contributor on research team computing the probability of a tropical hurricane making a landfall.

Collected weather data from 1851 to 2012, and used R Statistical language to sort, visualize, analyze, and develop a prediction.

Department of Mathematics

Scientific Programing Using Python Programing Language, February 2014- May2014

Fitted data using linear regressions.

Developed programs to compute derivatives.

Crafted visual simulations using Visual Python.

Department of Mathematics

Numerical Analysis & Optimization using MATLAB, September 2014 – Dec 2014

Computed derivatives using finite difference approximation methods.

Developed scripts to solve the heat equation.

Solved constrained and unconstrained optimization problems

Department of Mathematics

Data Analysis Using R Statistical Tool, January 2016-May2016

Preformed linear regression and diagnosis.

Applied Machine Learning Algorithms on data sets.

Preformed logistic regression on data.

DEPARTMENT OF COMPUTER INFORMATION SYSTEMS

JAVA PROGRAMING

Maintained and Debugged applications.

Upheld quality and delivery standards in developing software solutions.

Created Databases using Java DB.

Managed Databases using SQL queries.

Solved Connection issues with Data servers.

Professional Experience

BONNDS DIGITAL SLOUTIONS, February 2016 – Present

WORDPRESS DEVELOPER

Build WordPress websites.

Edit and repurpose WordPress plugins in accordance to customers’ needs.

Optimize websites for search engine optimization.

Perform quality assurance tests on all web projects.

Advertise & sales by reaching out to local businesses through phone calls, emails, and weekly door-to-door techniques.

Conduct analysis of progress and organize weekly meeting in regard to goals and tasks.

Mosaic Sales Solutions, Taunton, Seekonk & Milford, MA, Sep 2015 – February 2016

SAMSUNG EXPERIENCE CONSULTANT

Interface with customers; demonstrate device features and match devices with user needs.

Troubleshoot software related issues for PC/Mobile Devices and resolve issues swiftly.

Held consumer training classes for new technologies to ensure users are up to speed and utilizing their devices to the fullest.

Kept abreast of emerging technologies and utilize knowledge to better inform interactions with customers.

Super Petroleum INC, Bridgewater, Middleboro, MA, March 2011-April 2015

SHIFT MANAGER

Oversaw inventory management; submit orders for necessary stock to ensure a ready supply.

Performed basic automobile diagnostics and maintenance; delivered superior customer service.

Organized and conducted training for new employees to ensure a swift onboarding process.

Setup and maintained computer systems for optimal performance.

Additional Information

Languages: English, Arabic

Technical Proficiencies: C, C++, Java, Python, Mathematica Computational Tool, R Statistical Language, MATLAB, MYSQL, SQL

Hobbies: Soccer, Swimming, Big Data, Android development

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