Technical Support Maintenance

FARHA BASHA SAYED Mobile: +918*********

Certification Id: 001******* Email: sayedfarha1813@gmail com

Career Objective

Seeking a challenging position as a SAP Technical Consultant in a reputed firm, to reflect my caliber by contributing to the organization’s business through which I can facilitate my career growth and pursue skills development opportunities.

Professional Summary

TATA Consultancy Services, Mumbai

Technical Specialist (2 Year 5 Months) Aug 2014 – Till Date

Project #1

Delphi Automotive: June 2015 – Till Date

Supporting production, Development and quality systems and troubleshooting issues

Worked on Data Dictionary: Table management, creation and maintenance of tables

Query: Creation of queries, transfer of query from one system to another system and debugging queries

IDocs: IDoc reprocessing, Debugging and monitoring IDoc failures, fixing root cause for IDoc and giving solution

Function Modules: Correction and debugging function modules

Reports: Created Classical, Interactive and ALV reports, correction and addition in existing reports and process improvement in existing reports

Created Report on health check for Basis system and sending mails

Created Report on extraction of data from invoice profit centers

Maintenance and creation of distribution lists

OOPS: Classes, Interfaces, Polymorphism, and Inheritance

Smart Forms /Scripts: Correction and addition in existing forms, debugging of forms/scripts

Worked on background job scheduling and monitoring, variants and background job release

Worked on API and System Resumption Activities

Has knowledge on Module Pool Programming, Enhancements and Workflow

Has knowledge on LSMW, BDC and BAPI

Project #2

DOW Chemicals Ltd: Aug 2014 – June 2015

Developed objects using ABAP workbench tools: Report program, custom table, Module pool

Made changes to existing reports when required

Creation & Maintenance of Tables, Structures & Views

Created Report for leaves, salary reduction in given Date range. This report gives the details of the Employee

Created Report for leaves, salary, working hours of employee Daily/Monthly/Yearly. This report calculates Daily, Monthly and Yearly Reports and displays the information

Solved the problems into existing development based on user request

Infosys Limited, Hyderabad

SAP Consultant (1 year 8 months) Jul 2012 – Mar 2014

Project #1

SYSCO Food Services – L1 ABAP Support Jul 2013 – Mar 2014

Involved in Defect Fixing and changes on existing reports and forms

Analyzed, prepared technical specifications

Designed and developed reports as per user requirement

Involved in monitoring of IDOC and Run Time Workbench

Made changes to existing reports when required

Provided technical support for workflows

Creation & Maintenance of Tables, Structures & Views

Solved the problems into existing development based on user request

Project #1

SYSCO Food Services – L1 ERP Support Jul 2012 – Jun 2013

Creation, deletion and maintenance of users

Monitoring ‘Production’ and ‘Transport’ mailbox

Handling incidents and service requests in Service Now (Ticketing Tool)

Transport of objects from Development to Quality systems

Consolidation of documents for compliance in production system

ABAP Skills

ABAP Dictionary: Tables, Domains, Data Elements, View, Search Help, Input Help, Buffering

Dialog Programming: Sub screen, Tabs trip, and Table-Control

Modularization techniques: Subroutines, Function Modules

Reporting: Basic Lists, Interactive List, Reports using ALV

Database Updates: Database Updates using open SQL

Enhancements & User Exits: Creating, Editing and Activating Enhancement Projects using Modifications, Function Module Exits, Screen Exits & Menu exits, Table Enhancements

ABAP OO: Classes, Interfaces, Polymorphism, and Inheritance

BAPI’s, RFC’s

Technical Skills

Programming Languages : ABAP/4, JAVA, C, C++, HTML

Operating Systems: Windows7, 8, NT, 2000 Professional, XP

Databases: Oracle 10g, SQL

Package: MS-Office

Certification: SAP ABAP Certification, Networking and Security

Highest Qualification

BCA Graduate from J H Wadhwa College

(NAAC ‘A’), affiliated to SNDT University with an aggregate of 76.83% in 2012

HSC Commerce from Swami Vivekanand Junior College with an aggregate of 82.83%, in 2009

Certificate (SSC) from N I U H School with an aggregate of 85.53% in 2007

Personal Details:

Name : Farha Sayed

Father’s Name : Basha Sayed Fakruddin

Date Of Birth : 18 Sept 1991

Holding valid passport : Yes

Marital Status : Single

Languages Known : English, Hindi, and Urdu

Current Location : Hyderabad

Declaration:

I hereby declare that all the information furnished above is true to the best of my knowledge and belief

Date: 10th Feb, 2017

Place: Hyderabad Farha Sayed)

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