Michael Koenig

**** ****** ***** **. *****: 469-***-****

Little Elm, TX 75068 Email: acytaw@r.postjobfree.com

Career Summary: A senior Windows engineer specializing in Active Directory, Security, Group policies, server support and operations. 21 years of IT related knowledge.

Professional Experience:

nThrive (Formerly Medassets)

Senior Active Directory Engineer 4/15 - Present

Working on an estimated $9M budgeted plan of transitioning to a completely new clean domain

Removing all legacy domain controllers from 2003 and 2008 to 2012 R2.

Designing new GPO's to comply with SOX and HIPPA requirements.

Design and Implementation of 6 new (greenfield) 2012 R2 domain Forest and all Active Directory components, OU design, DNS, Security standards, trusts, etc.

Server Hardening standards and GPO design.

Quest Change Auditor, GPO Admin, Active Roles, Migration Manager

Microsoft Azure, Multifactor Authentication, Single Sign on, O365 support

Implementation of an RBAC model for permissions

Install and configuration of Quest Active Roles

Interstate Batteries

Systems Engineer III 12/12 – 3/15

Responsible for all aspects of Active Directory consisting of over 10,000 users, 300+ servers, 6 domains.

Creation of security polices enforced with group polices

Server builds from templates in VMware 5.5 vCenter using a standard Windows 2008 R2 & 2012 R2.

Design, creation and management of the clustered DFS file sharing structure on Windows 2012 servers.

Installation of the Systems Center 2012 R2 environment on Windows 2012 R2 Servers.

VMware 5.x management, creation and troubleshooting of virtual machines.

Troubleshooting with an ITSM ticketing system,

Installation, management, patching and customization of Varonis DatAdvantage, Data Privilege and DatAnywhere,

PCI 2.0 planning and remediation team member working with Rapid7 puncture test results

Removed over 100 logon scripts and implemented Group Policy Preferences to map drives.

Sabre-Holdings

Senior Active Directory Windows Engineer 3/12 – 12/12

Support of the Flightline application for flight crew scheduling

VMware ESXi 4.1 and 5.0 administration and support

Symantec Enterprise Protection Manager administration

Active Directory design and maintenance

Group Policy design, testing and management

Network troubleshooting and monitoring

Migration of physical to virtual servers to move data center from Atlanta, GA to Lewisville, TX

Dallas Area Rapid Transit, Dallas TX 11/11 – 3/12

Active Directory Architect

Windows Server 2008R2 AD design from Windows NT4 domains

Designed and preformed migration plan from NT 4.0 utilizing Quest Domain Migration Manager

PepsiCo, Plano TX 3/11 – 11/11

Active Directory Engineer

Windows Server 2008 R2 upgrade project

SOX compliance and remediation

Group Policy creation, troubleshooting and modifications

Support of over 160,000 users and 200 domain controllers worldwide

Backups, Virus update, patch management.

Quest Recovery Manager for Active Directory

MOM 2005 and SCOM 2007

Identity Management and Active Roles Support.

24/7 Support model with On-call rotation.

American Airlines, Fort Worth TX 3/10 – 3/11

Information Security Engineer

Windows 7 and Server 2008 Group Policy creation and testing.

Active Directory project integration into the domain.

Group Policy creation, modifications and testing. Cross Forest Migration and Migration Table Creations.

DNS Management in Active Directory.

Management of 2003, 2008 & 2008 R2 Domain Controllers.

Change Management and Group Policy promotion.

VMM virtualization (with Hyper-V).

Provided group policy reports to audit team for SOX compliance.

A.H. Belo (The Dallas Morning News), Dallas TX 8/09 – 3/10

Active Directory/Exchange Administrator

NT 4 domain migrations using the Quest Domain Migration Wizard software

Windows 2000 Domain to Windows 2003 domain migration using Quest Domain Migration Manager

Group policy creation and administration

Security and permission management

SOX Audit Compliance,

Solarwinds ORION configuration and alert management.

Enterprise administration of top level and child domains in multiple sites

Exchange 2007 Administration in a hosted environment

Domain Controller troubleshooting, replication, DNS, Wins, time and security problem solving

Problem and Change Management tickets in CA Service Desk

Perot Systems, Plano TX 3/08 – 5/09

Systems Administration Specialist/Active Directory Engineer

Active Directory support for Stanford University Medical Center

Windows 2003 and Windows 2000 server support

Distributed File Systems management.

Enterprise domain administrator of an empty root and 2 child domains

Creation and management of group polices

Microsoft Patching of IBM and HP blade servers in off hour downtime windows.

Troubleshooting domain replication issues

Upgrades, metadata cleanups, user login issues, password resets

Worked with security on granting rights, creating and managing groups, etc.

ITIL Foundations - Experience with ITIL Incident & Problem Management

Levi’s Strauss & Co., Westlake TX 3/07 – 3/08

Senior Windows Engineer (Contract)

Built and configured HP 465c, 680c and 685c blade servers in the C class chassis.

Assembled and built IBM xSeries and HS20 Blade Servers.

Active Directory administration of a multi-domain enterprise.

Server performance and monitoring of 450+ servers.

Build and customization of severs with a standardized COE build.

Work within the change management process and maintenance windows for upgrades and patches.

Troubleshooting engineering issues in remedy ticketing system.

Assist in the capacity planning for future needs to the retail and backend applications.

High availability planning using clustering and SAN technologies.

Server creation and management with VMWare.

Microsoft Corporation, Irving TX 1/06 – 12/06

Active Directory Support Engineer (Contract)

Second and third tier directory services support engineer for premier business class calls.

Troubleshot multiple issues related to replication, distributed file systems, logon problems, profile issues, file replication services, terminal server licensing, group policies, domain management, upgrades, migrations, account lockouts, user profiles, trusts and many other issues related to domains.

Utilized multiple tools and resource kit utilities to gather and analyze data to troubleshoot and work towards a resolution of a case.

Maintained detailed notes on all steps and processes taken to bring a case to close.

Worked with multiple internal Microsoft specialty teams to help determine root causes of problems and to collaborate to bring the case to a final closure.

Extensive knowledgebase searches looking for both public and internal articles that would assist in the resolution of cases.

Consistent scores of 8’s and 9’s on customer feedback surveys on a scale of 0-9.

Travelocity (Sabre), Southlake TX 10/03 –11/05

Systems Planning and Management Senior

Project manager for a subnet migration of development servers which entailed many details including firewall rules, ACL’s, VPN connectivity and coordinated physical re-racking of equipment and power distribution.

Ran Veritas Backup Exec Data Center for backup of Sun, Linux, IRIX and Windows servers.

Backup scheduling and monitoring using a storage library and worked with Iron Mountain to store tapes off site.

Active Directory support engineer in charge of DFS, Exchange 2000, network backups, and user administration.

Coordinated data center relocation from Fort Worth to Southlake campus. Worked 30 hours straight to ensure network was back up after the move to the new data center.

Administrative support for Microsoft Sharepoint and CRM servers.

Top Level Active Directory DNS, WINS and Domain Group Policy management.

Management of 3 other desktop/network engineers.

Acted as the Project Manager for the Windows Desktops in a migration of computers and user accounts from one domain to another. This was a major move for the company and was very highly praised for the project.

Basic Linux RedHat and SunOS systems administration.

24/7 Support of the production websites for GetThere.com and Travelocity.com

Education: University of North Carolina at Wilmington

B.S., Business Administration, May 1992

Emphasis: Business Management

Technical Summary:

Hardware: HP (Compaq) Proliant Servers, HP 465c & 685c Blade Servers, HP Blade system c7000 chassis, IBM HS Series blade servers, Dell PowerEdge Servers Cisco 2600 & 2800 series Routers, Cisco Pix 501 Firewall, HP NETServers, IBM Netfinity servers, 3Com Switches and Hubs, Bay (Nortel) Networks Hubs, Compaq Deskpro, Dell Optiplex, Hewlett Packard Printers, 3Com NIC’s, IBM, Compaq and Dell laptop’s, tape backups, Cisco 2800 routers, Net Appliance, Compaq Storage Works, Compaq Remote Insight Boards. HP, Dell & APC racks

Software: Windows Server 2000,2003,2008, 2008R2, 2012, 2012R2, Systems Center 2012 R2, Forefront Endpoint Protection, Symantec Enterprise Protection Manager, Symantec Backup Exec, DFSR, Windows 7, Windows 8.1, Quest Active Roles, Identity Manager, Solarwinds ORION, HP Virtual Connect, Quest Migration Manager for Active Directory, Quest Recovery Manager for Active Directory, Quest Change Auditor, Dell Enterprise Reporter, Compaq Insight Manager, VMware ESX server 6.0, HP SIM, HP Physical to Proliant Migration Tool, CA Service Desk, Clarify, Remedy, Triole, Active Directory Migration Tool, Citrix 4 Presentation Server, Microsoft SUS server, Nagios, Big Brother, Linux Red Hat Enterprise 4.0, Linux Red Hat 9.0, Linux 7.3, Sun OS, CA Unicenter, Eg Network Monitor

Concepts: PCI 2.0, Sarbanes Oxley, ITIL v1, ITIL v2, ITIL v3, Project Management, Enterprise Architecture, Capacity planning, Group Policy, Active Directory, DNS, DHCP, WINS, HTML, TCP/IP, LAN/WAN management, Bridging and Routing, Domains, Trusts, Ethernet 10base-T, 100base-T, FDDI, ISDN, VPN’s, T1 lines, Clustering, Web page and website design, Rack space planning.

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