Computer Hardware Information Technology

Objective: To achieve an Information Technology position utilizing my skills within a professional organization.

Summary of Qualifications:

Provide onsite services to do discovery across IT legacy divisions to collect and report information regarding network backups, local IT contacts, server equipment per location and related technical information.

Document, organize, and maintain a SharePoint database to provide actionable information from generated reports.

Extensive knowledge of Microsoft Office tools such as MS Access, MS Excel, MS Word, and MS Outlook.

Maintain files and data based on established procedures while identifying opportunities and creating solutions for maintaining operational efficiency.

Developing and implementing standard operating procedures as they pertain to the Operations unit.

Maintain professional communication with business clients and subcontractors to ensure the proper exchange and accuracy of records and information.

Manage the movement of inventory from origin warehouse through third party logistics contractors until delivery to the customer.

Created and implemented the ability to monitor all merchandise delivered and returned through third party logistics contractors.

Identify inventory discrepancies and troubleshoot to rectify problems.

Troubleshoot/diagnose computer system problems and responsible for resolving computer hardware problems for those systems deployed in the field. Contact outsourced technicians and dispatch accordingly for maintenance or repair of computer hardware.

Responsible for ensuring that all company personnel are properly vetted, trained, certified, and contractually compliant prior to deployment into various high threat and low threat theaters around the world. Coordinating travel for deployed individuals to ensure safety and reliability of transportation.

Relevant Employment History:

Discovery & Documentation Specialist, AECOM, Akron, OH, (12/16 – Present)

Inventory Control Associate, Arhaus Furniture, Boston Heights, OH, (06/15 – 08/16)

Operations Manager, VxL International, Fredericksburg, VA, (1/11 – 09/14)

Computer Hardware Support Technician, Viatech Systems Inc., Springfield, VA (7/07 – 12/07)

Operations & Training Specialist, DynCorp International, Falls Church, VA (9/06 - 6/07)

Education:

Strayer University, Woodbridge, VA September 2003 – December 2007

B.S.I.T. – GPA 3.5

Major: Computer Information Systems Minor: Business Administration

University of Mary Washington, Fredericksburg, VA January 2009 – Present

Desired Degree:

Masters of Business Administration

Masters of Science Management of Information Systems

References available upon request

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