IT/Software Engineer/Teacher/Office Admin/Any office job

KATHEEJA

E-mail: ****.****@*****.***

Mobile : +966-*********, 054*******

PERSONAL SUMMARY:-

Seeking a challenging career with distinctive organization, having an operation that provides a meditative work environment as well as an opportunity for career advancement in order to increase, enhance, broaden and properly utilize my qualification and acquired experiences.

EXPERIENCE SUMMARY:-

Computer Teacher, Hera International School- Jeddah

Worked as a Computer Science Teacher for the Grade (IV to VIII) from Nov 2016 - Feb 2017 with the following responsibilities:

Provide fundamental programming along with computer applications students.

Preparing presentations on various curriculum topics.

Preparing practical as well as theoretical assignments for the students.

Guiding and motivating students to take part in extra-curricular activities.

Stay updated with the changing syllabus.

Designing the syllabus for the students and the school

Preparing the report card and mark sheets for all the class

Wipro Technologies, India (Aug 2011 – Aug 2016)

Project 1 : (Aug 2013-May 2016)

Worked as Senior Project Engineer providing technical assistance and support related to Lower Level Environment issues in Corporate and Business services for a testing team. The role requires to involve in project requirements gathering, analysis of the gathered data and preparation of high level EDD for the LLE environments. The LLE management project aims to achieve production go-live release codes and next Generation of Enterprise Environments Management The other major responsibilities are handling the Incident management, Problem management, Change management and Configuration management issues in the LLE environment with the help of the customer defined tools.

Duties:

Maintaining a central repository of test-environments in scope with their latest version and connectivity details (Information management)

Allocation of test environments to teams as per requirement. (Demand management)

Creation of new test environments as per requirement. (Supply management)

Environment Monitoring (Monitoring)

Weblogic application server 12c Administration, Tibco 5.8.0 Administration, Application Programming Interface tester, AppWatch message queue administration and logs analysis

Build and Deployment in Jenkins 1.625.3, Data refresh

Deleting/ updating outdated test-environments and its details (Housekeeping)

Providing support for underlying infrastructure and associated components such as DB, Middleware, OS, Network and tools.

Providing support for Environment booking, build, provisioning and readiness check activities.

Implementing the process to be followed in enterprise environment for incident management, Problem management, Change management and configuration management with the help of defined tools.

Providing technical support to the heterogeneous environment to resolve incidents adhering to SLA’s.

Implementation of Wipro in-house process practices and tools to manage end to end environment.

Implementing and maintaining single repository for all enterprise environment assets at client environment.

Performing environment decommission and refresh activities on demand from client.

Monitoring the unused assets and initiate plan for retirement.

Achievement :

Resolved 2800+ incident tickets in past 3yrs and leading Support Engineer as resolving most number of incidents in the project.

Project 2: (Sep 2011- June 2013)

Being a part of report development team, generating reports using client tool(Interactive Report Development) for an US standard Banking services. Created all set of reports as per the share holders requirements.

Duties:

Developing Crosstab, Word and excel reports using the client tool as per the requirements.

Coordinating with the team with various defects and working with the team to rectify the defects on the reports.

Designing, implementing and managing Active repository and uploading the UI reports in the dashboard.

GRADUATION:

Master of Science(MS) in Software Engineering with 60% of Aggregate, Birla Institute of Technology and Science(BITS Pilani ) Rajasthan, INDIA (2011-2015)

Bachelor of Science (B.Sc) in Computer Science with 78% of Aggregate, M.S.University, Tamilnadu, INDIA (2008-2011)

SUMMARY OF skills:-

Composed, innovative and creative.

Store house of fresh ideas and a keen learner who believes in team work and co-operation in an organization.

Profound knowledge of various computer applications and ability to solve the technical problems.

Excellent communication and written skills as well as ability to motivate the students.

Ability to provide the best practices to make the students expert in using computer.

Capacity to solve the problems pertaining to the computer programs

Elaborative approach as well as analytical attitude.

Ability to research on the various computer applications.

Ability to provide support to the students and good organizational skills.

Project requirements gathering, analysis and high level EDD plan

Incident management, Problem management, Change management and configuration management using Service now

Point of commerce and Point of sale specific hardware, peripherals and network setup

Environment calendar review, monitoring, booking and reservation

Software: All MS Windows operating systems, Microsoft Word and Excel.

Administrative and management skills.

Advanced Computer Skills, Including Ms Office Package and Internet Browsing Ability

Personal Details:

Name : Katheeja Mohamed Ibrahim

Date of birth : 08 /03/ 1991

Marital status : Married

Nationality : Indian

Address : Dammam, KSA

Languages Known : English, Tamil

Mail id : ****.****@*****.***

Alternate - Mail id : ****.**.**@*****.***

IQAMA : Transferable

Availability : Immediately

Contact this candidate