Manager Engineer

Nagireddy Tiyyagura

Email: *****************@*****.*** Mobile: +919*********

Professional Summary

Having 5 +years of proficient experience on VMware Esx/Esxi Servers 4.x, 5.x, Vsphere Client and vCenter Server.

Presently working as Sr.VMWare Administrator in SanDisk Device Design India Pvt.Ltd. Deployed through Orangesemi conductors Pvt.Ltd.

Worked as VMware Engineer in Accenture Pvt. Ltd. deployed through Source One Management India Pvt.Ltd.

Worked as VMware Engineer in ANZ Bank deployed through Wipro Infotech from December 2013 to November 2014.

Worked as Windows & VMware Administrator for PCWorld Computers Ltd (Uganda-Crane Bank-Onsite) from April 2009 to October 2013.

TECHNICAL SKILLS

VMware Knowledge:

Experience on VMware Virtualization technologies: vSphere ESX/ESXi 4.x and 5.x. vCenter 4.x/5.x/6.0.

Installing and configuring ESX/ESXi servers.

Adding ESX, Creating and configuring Datacenter and Clusters in the vCenter server.

Strong knowledge and hands-on experience with vSphere 5.0 and 5.1 including features like HA and DRS.

Installing different Guest operating systems and VMware tools in virtual machines.

Creating, Deploying and Cloning of virtual machines and Templates

Analyzing and troubleshooting the performance of CPU, Memory, Disk, NIC cards on VM.

Creating and managing Resource pools, Setting Reservation, Shares and Limits.

Configuring and troubleshooting HA and DRS for failover and load balancing

Create resource pools, add VMs to resource pools and manage CPU & memory resources.

Configure Alarms and Scheduled tasks.

Convert physical machines to virtual machines (P2V) and virtual machines to virtual machines (V2V) with VMware Converter.

Troubleshooting Vmotion and SVmotion related issues.

Upgrading the ESX and ESXi servers from versions 4.1 to 5.0 and 5.0 to 5.1 using VMware update manager.

Reconfiguring VMs as per the requirements: Hot add, Hot plug, Extend Hard disk and adding NIC card.

Hands on experience in horizon view.

Creating Virtual Switches & Port groups in virtual Environment.

Configuring VSphere Standard Switches (VSS) and distributed virtual Switches (VDS).

Configuring LUN’S to ESX Servers and extending the data stores.

Exposure on iSCSI management software’s like Star wind and Open filer

Monitoring VSphere environment using esxtop, VCenter Server, Veeam Monitor and RVTools.

Daily/weekly/monthly routine health checks for VM and ESX servers.

Windows Skills:

Installation, Administration and Troubleshooting of Windows 2003 & 2008 Server.

Managing User Administration, and generating bulk user accounts as per requirement.

Managing Organizational Units, Group Policy Objects.

Exposure to Dell M1000 series servers.

Monitoring Windows production boxes and timely escalation to the next level of support in case of prioritized incidents.

Exposure on Symantec Endpoint Protection (SEP) & MacAfee Antivirus.

WORK EXPERIENCE

SanDisk Device Design India Pvt Limited August 2015 - Till Date

Sr .VMware Administrator Bangalore

ROLES AND RESPONSIBILITIES

Implimenting and maintaining datacenters Overall sandisk

Maintaining of the ESX/ESXi 4.x and 5.x Servers, vCenter, looking into day-to-day activities of Production database, Monitoring its growth and performance.

Working on VM Snapshot related issues.

Managing existing ESXi or ESX hosts with vCenter Server.

Using vSphere Hot-add and Hot plug features to dynamically Add CPU and RAM.

Adding, Modifying and Removing Virtual hardware.

Troubleshooting various issues related to HA, DRS, VMotion.

Configuring alarms and scheduled tasks.

Creating roles and permissions for the users based on the requirement

Performing VMotion, SvMotion for the vm’s.

Work with Change & Problem Management Tools.

Monitoring the servers continuously for high availability.

Recomposing the VMs using view manager.

Working on active directory related issues, storage level issues and network realted issues.

Supporting to the customers on VM realted issues.

WORK EXPERIENCE

Accenture Pvt. Ltd - Telstra January 2015- August2015

Cloud & VMware Support Engineer Bangalore

ROLES AND RESPONSIBILITIES

Part of a team that builds and delivers cloud computing solutions.

Backup and restore VMware servers and virtual sessions.

Maintaining of the ESX/ESXi 4.x and 5.x Servers, vCenter, looking into day-to-day activities of Production database, Monitoring its growth and performance.

Working on VM Snapshot related issues.

Managing existing ESXi or ESX hosts with vCenter Server.

Using vSphere Hot-add and Hot plug features to dynamically Add CPU and RAM.

Adding, Modifying and Removing Virtual hardware.

Troubleshooting various issues related to HA, DRS, Vmotion.

Configuring and changing the networking policies in standard and DVswitches.

Configuring alarms and scheduled tasks.

Creating roles and permissions for the users based on the requirement

Performing Vmotion, SVmotion for the vm’s.

Work with Change & Problem Management Tools.

Monitoring the servers continuously for high availability.

Last Employer

Wipro Infotech - ANZ Bank December 2013 – November 2014

VMware Engineer Bangalore

RESPONSIBILITIES IN VMWARE

Part of a team that builds and delivers cloud computing solutions.

Backup and restore VMware servers and virtual sessions.

Installing and Maintaining of the ESX/ESXi 4.x and 5.x Servers, vCenter, looking into day-to-day activities of Production database, Monitoring its growth and performance.

Working on VM Snapshot related issues.

Managing existing ESXi or ESX hosts with vCenter Server.

Using vSphere Hot-add and Hot plug features to dynamically Add CPU and RAM.

Adding, Modifying and Removing Virtual hardware.

Troubleshooting various issues related to HA, DRS, Vmotion.

Creating vm’s and installing guest operating system.

Configuring FT for vm’s and have very good knowledge on FT troubleshooting issues.

Configuring and changing the networking policies in standard and DVswitches.

Configuring alarms and scheduled tasks.

Creating roles and permissions for the users based on the requirement

Performing Vmotion, SVmotion for the vm’s.

Upgrading the esx servers, vm versions and datastore versions using patch management.

Have very good experience in update manager and conversions (P2V & V2V).

Work with Change & Problem Management Tools.

Monitoring the servers continuously for high availability.

RESPONSIBILITIES IN WINDOWS

Active Directory users and groups management.

Perform operating system problem determination, resolution steps and troubleshooting of Windows issues.

Coordinate with other teams on the probable issues and coming up with contingency plans.

Perform timely Patch management as per the Schedule.

Perform Change Management as per the process.

Support to raising & implementing including the Patch management CRs in the Wintel infrastructure.

Installing, Configuring and Hardening of Windows 2003 / 2008 Servers

Perform Security Health Check of Windows servers and other compliance related activities.

The setup and maintenance of new infrastructure of Windows 2003, Windows 2008 Server Edition,

Coordinating with different lines of services with SLA.

3rd party vendor coordination for visit and troubleshooting

Controlled shutdown and restart of services and dependencies

Ticket Status Check and Update

Handling Incidents reported by customer

Escalation of Hardware Alerts to onsite maintenance

Controlled Reboot of Server for hardware repairs / replace

Exposure on Symantec Endpoint Protection (SEP) & Trend Micro Office Scan.

RESPONSIBILITIES IN BACKUP AND DEPLOYMENTS

Responsible for taking Backups on servers on daily basis using EMC and Avamar built-in utility on windows servers.

Responsible in interpreting / troubleshooting Avamar backup failure cases.

Previous Employers

1. PCWorld Computers Ltd. (U) - Crane Bank April 2009 - October 2013

Windows & VMware Administrator Uganda.

Majorly involved in provisioning new virtual machines that pertains Windows. Additionally provided project related assistance and extended assistance in operational management pertains to this project. Interacting with Company intranet website for required resources.

CONSOLIDATED RESPONSIBILITIES

Remote server support and administration

Working in a 24x7x365 SLA driven Environment with Change, Incident and Problem Management..

Installing and Maintaining of the ESX/ESXi 4.x and 5.x Servers, vCenter, looking into day-to-day activities of Production database, Monitoring its growth and performance.

Working on VM Snapshot related issues.

Managing existing ESXi or ESX hosts with vCenter Server.

Using vSphere Hot-add and Hot plug features to dynamically Add CPU and RAM.

Adding, Modifying and Removing Virtual hardware.

Troubleshooting various issues related to HA, DRS, Vmotion.

Creating vm’s and installing guest operating system.

Perform operating system problem determination, resolution steps and troubleshooting of

Windows issues. Assists with basic troubleshooting, backup, and archiving.

Deploying Hot Fixes using Installation Manager, Coordination with vendors for installation for new change requests..

Work on server backup issues using Avamar Storage Manager. Escalate the issue to Support team

if needed.

Coordinate with other teams on the probable issues and coming up with contingency plans.

Assignment of access rights to user objects and sharing of network resources and applications.

Conduct Shift handover & Daily Shift Huddle and prepare report on the same.

Providing assistance to the onsite counterpart in major Software and Hardware changes and assisting storage management team in backup and recovery issues.

Handling over shift updates to the next engineer to keep track of the pending and Installing and configuring windows server 2003 and 2008.

Proven ability to Work effectively in both independent and team situations with positive results.

Documentation

Documenting the changes in change management.

Document the Incident Report in Incident Management Tools

Creating and updating of technical documentation

Reporting

Annual capacity report generation

Reporting on outstanding Problem Records

Generation of Monthly Service Level Reports

Generation of Monthly Patch Report

Patching

Perform timely Patch management as per the Schedule.

Deployment of Monthly MS Fixes / Patches

Controlled Reboot of all systems after patch application

Technical Certifications

Completed VCP 5.0 certification training.

Microsoft Certified IT Professional, MCITP ID: 9348930

Educational qualifications

Completed MCA from Sree Sastha Institute of Engineering & Technology affiliated to Anna University, Chennai in June 2008.

Personal Profile

Name : Nagireddy Tiyyagura

Date of Birth : 11th June 1985

Sex : Male

Marital Status : Married

Language Known : English, Telugu and Hindi

Nationality : Indian

DECLARATION:

All the information given above is true to the best of my knowledge.

Place:

Date:

(Nagireddy T)

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