Information Technology Customer Service

Dionel Gala

**** **** ** ****** *** * Hialeah, FL 33012

Home: 305-***-**** Cell: 305-***-**** **********@*****.***

Software Engineering

•BSSE graduate offering a strong foundation in software engineering and programming principles across multiple platforms.

•Experienced in object-oriented programming; developing, testing and debugging code; designing interfaces; and administering systems and networks.

•Quickly learn and master new technologies; successful working in both team and self-directed settings.

Work Experience

01/1/16-Present

Conifer (Hialeah Hospital

Emergency Room) Admission (Patient Access) 651 E 25th St

Hialeah, Florida 33013

Daily procedures, work with a variety of computer software programs to accomplish several tasks. Example: admit patients to Emergency room, Place patients in hospital rooms and the correct area where they belong (outpatient, Inpatient), Verify Insurance, Get Authorizations, and Collection of Copays.

2/01/15 – 7/09/2016

Doc-Solutions Software Developer

Design, Implement and maintain quality Software working with .NET, SQL, SSRS, and HTML5. Day to day create SQL queries, Create reports with SSRS, AND Develop /Test applications.

7/12/10 - 11/7/11

Fortis College Work Study Mall of the Americas 7757 West

Flagler ST, Suite 230 Miami, Florida 33144

Excelled within service-oriented positions (concurrent with college studies), delivering premium customer service.

11/7/11-11/23/14

Dr.Alfredo Rodriguez Front Desk 7100 West 20 Ave suite 312

Hialeah, Florida 33016

Daily procedures check in check out patients, Verify Insurance, Get Authorizations, and Collection of Copays.

Skills

•Fluent bilingual

•Fast-quick learner

•Able to work with people from a variety of socio-economic and cultural backgrounds

•Extremely organized and comfortable working in a multitasking project-oriented environment

•Have experience in Microsoft programs such as Excel, Power point, Word and Access

•C# programming

•Java programming

•SQL Workbench

•SQL Server

•SSRS

•Java Scrip

•PHP

•HTML 5

•XML

•ASP.Net

•VB

•VB6

Education

Keiser University – Pembroke Pines, FL

Bachelor of Science in Software Engineering (BSSE)

11/21/11 - 5/28/15

Keiser University

1640 SW 145th Avenue Pembroke Pines, Florida 33027

•Bachelor of Science in Software Engineering

•Information Technology

•4.0 Grade Point Average

Fortis College – Miami, FL

Associate of Science in Computer & Network Technology, November 2011

7/12/10 - 11/7/11

Fortis college

Mall of the Americas

7757 West Flagler ST,

Suite 230 Miami,

Florida 33144

Computer Networking AS

•Information Technology

•3.44 Grade Point Average

Technology Summary

•Visual Studio .Net

•Eclipse

•Operating Systems Windows, Linux, Unix,

• MS Office Suite

Contact this candidate