Customer Service Representative

Antoine Woods

Indianapolis, IN *****

**************@*****.*** - 317-***-****

Responsible Cable techinician, Sales Associate an proficient in assembly lines in fast paced work environments using hand tools also

Intermediate data entry compiling, record, and code results or data from interview or survey, using computer or specific form and performing task such as counting money, separating charge slips, coupons, vouchers, balancing cash drawers, making deposits. Able to lift heavy lbs of equipment. Worked in and outdoors all year around as well as dealt with people. Passionate and motivated, with a drive for excellence in all my areas. From 2-3 years in Broadband Interactive Retail positions.

WORK EXPERIENCE

Meter Installer

Grid One - Greenwood, IN - December 2015 to Present Responsibilities

Meter exchange company

Work 10 hour days

Interacting with customers

Do installs on gas meters

Carry up to 75lbs daily

Capable of working an itron/ handheld

Accomplishments

I have became certified in all the fields that i were able to. Skills Used

Decisive thinking

Quick pace work

Multi-tasking

Customer Service Representative

Prime Distrubution - Greenwood, IN - September 2014 to September 2016 Worked off a computer to print off paperwork for truck loaders Worked in an office and kept it organized

Answered Calls for appointments.

Worked 12 hour days

Had great customer service

Typed 80 words in 1 minute

Fast Learner

Installation Technician

Broadband Interactive - Indianapolis, IN - July 2012 to November 2015 Dealing with money on a consistent basis

Comunnicating with people daily

Lifting up to 75lbs daily

Make delievers and had schedule appointments.

Keeping organized of the routes i had to do daily. Being in control of my own work.

Convinced customers to upgrade there cable/internet services Maintain up to date knowledge of trained client applications Maintain acceptable work quality in accordance to department policies Capturing callers intent on where calls should be routed EDUCATION

High School Diploma in General Education

John Marshall High School - Chicago, IL

June 2011

ADDITIONAL INFORMATION

Skills

Devoted to data integrity

High customer service standards

Safety oriented

Type 40+wpm

Adaptable and Determined

Strong Communication

Excellent multi-task

Delivers exceptional customer service

English Language

Production and Processing

Active Listening

Speaking

Reading Comprehension

Persuasion

Critical Thinking

Fast Learner

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