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Information Technology Technical Support

Location:
Riyadh, Riyadh Province, Saudi Arabia
Posted:
February 12, 2017

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Resume:

Muhammad Kashif

Askan Housing Society

Al-Khrij Road, Riyadh

MOB: +966-*****-****

PERSONAL PROFILE

Father Name: Muhammad Qasim

D.O.B : 03 April 1989

Nationality : Pakistani

Iqama : Transferable

Saudi Driving License: Valid

E-mail: *.************@*****.***

OBJECTIVE

My objective is to seek growth oriented position in a progressive and developing organization or government agency which will provide me the opportunity to utilize my academic potential and help me achieving my goals.

QUALIFICATIONS

Master of Computer Science (MCS 2012-2014)

Major: Information Technology (University of South Asia,) Lahore, Pakistan

BACHELOR of Arts (B.A 2009-2011)

AMC (Govt. Ambala Muslim College) Affiliated with University Of Sargodha, Pakistan

INTERMEDIATE (INTER 2007-2009)

Govt. Ambala Muslim College, Sargodha, Pakistan

MATRICULATION (2007)

Board of intermediate & secondary education, Sargodha, Pakistan

WORK HISTORY (IN KSA)

IT Support Engineer February 2016 – Present

Aljohozyah Altamah Factory (Second Industrial area). Riyadh

This is new company which manufactures furniture and I am only one who take care for all IT needs in this company.

Desktop Support

New Installations and Setups

Network Support

Technical Troubleshooting

Installing and configuring computer systems.

Diagnosing and solving hardware/software faults.

Installation Hardware and Software.

Provide assistance and support for printers, computers, and other equipment.

Perform other related duties as assigned.

Records required statistical information.

Maintaining and updating Company website.

Create and provide professional email accounts to all employees.

Controlling time and attendance machine.

Create auto back up files.

Troubleshoots malfunctions of hardware or software applications for the purpose of determining appropriate actions to maintain computer lab operations.

System Maintenance.

Full Technical support

WORK HISTORY (IN PAKISTAN)

IT Support (Dec 2013 – Aug 2015)

Heritage International College, Pakistan

Responsibilities:

Installing and configuring computer systems.

Diagnosing and solving hardware/software faults.

Installation Hardware and Software.

Provide assistance and support for printers, computers, and other equipment.

Perform other related duties as assigned.

Records required statistical information.

Create auto back up files.

Troubleshoots malfunctions of hardware or software applications for the purpose of determining appropriate actions to maintain computer lab operations.

System Maintenance.

Technical support

COMPUTER SKILLS:

Hardware / software installation, configuration, upgrades and maintenance.

Adobe Photoshop. And Ulead video studio.

MS office all packages.

Installing, Configuration and Administrative tools.

Strong knowledge about Cisco Routers & Switches.

Good Knowledge on LAN, WAN, Networking Topologies and IP Addresses.

Strong Knowledge about cable & wireless networking and transmission Media.

Install, configure and setup a VPN.

All types of back up and data recovery from any storage device.

Strong knowledge of Databases.

Operating Systems: MS Windows 2000, XP, NT. Advance Windows

I can work on any software.

Efficient in presentations, conducting research, writing and editing.

Capable to fix all PC issues.

HTML & CSS.

Extra Courses:

International English Language Testing System (IELTS) 2012

CCNA Routing & Switching Training 2015

English Language Course 3 month. 2010

DOT NET Programming 2013

Website Designing 2013

Adobe Photoshop 2012

IT PACK 6 months. 2009

Computer Hardware 2007

PERSONAL SKILLS:

Honest and reliable.

Sociable and enjoy working with people.

Work well as a team member or work independently, as required, and adapt easily to new situations, scenarios, and places.

Good skills of communications.

Ability to learn complex subjects quickly.

Strong researching skills about the problems and resolve the issues on give time.

REFERENCES:

Upon request

https://sa.linkedin.com/in/muhammad-kashif-a8059766



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