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Customer Service Loan Processor

Location:
Burtonsville, MD
Posted:
February 13, 2017

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Resume:

RACHAEL CHAMBERS

* ********* ***** ***** #***

Silver Spring, Maryland 20904

240-***-****

OBJECTIVE

A challenging position and long term career in a team oriented environment that will utilize my experience in customer service, clerical, Microsoft skills and multi-tasking abilities. A position with a stable firm and the ability to excel. Strong traits are dependability, loyalty, team player, and motivation with a high degree of professional integrity.

WORK EXPERIENCE

11/14 - 2/2017 ( Congressional Bank )

Quality Control / Compliance

HMDA Review for originated loans in process to ensure compliance with regulations

Perform periodic File cancellations/Denials process to ensure compliance with regulations

Reviewing the Mavent Report Alerts & warnings

Schedule closings

1/12 – 11/14 ( North Atlantic Mortgage Corporation )

Loan Processor / Administrative

Responsible for loan documentation and preparation making sure they’re in compliance. Work directly with lenders on many types of loans. Utilized Calyx software.

Responsible for contacting clients introducing myself as there processor, and updating all parties on the status of loan.

Ordering documents from vendors and ensuring proper workflow and organization are applied.

Handled all Conventional, and FHA

Experience with LP/DU and able to maintain a pipeline of 30 loans

Answering all incoming calls

Audit Files for compliance/filing

05/10 – 9/11 ( Contemporary Services)

Loan Doc Specialist (Assistant) Wells Fargo Home Mortgage

Ordering documents from vendors and ensuring proper workflow and organization are applied etc; Voe’s, Request Financials,Questionnaires,Insurance for Co-op Approval

Responsible for loan documentation and preparation making sure they’re in compliance

Utilized LPS software

Update OMNIweb

01/09 – 03/10 (McCabe, Weisberg & Conway P.C)

Billing Coordinator

Responsible for all related vendor invoice processing

Responsible for updating and maintaining internal billing system Code and post incoming payments to appropriate accounts in PCLaw

Ensuring time and expense charges are in accordance with client guidelines, electronic billing, assisting attorneys in maintaining current/active accounts, working effectively with other employees in the Client Compliance department, etc

Assist vendors with questions, problems, and quotes for Fees & Cost through LPS software

Responsible for Calculating transfer taxes, recordation taxes through TSS software

12/07 – 01/09 CUI (Communications Unlimited Inc.)

Administrative Asst.

Provide assistance with filing and maintaining personnel and other office files. Verify employee’s pay and provide copies for personnel files.

Verify employee’s Billing with Cable Data

3/07 – 3/08 Fidelity Direct Mortgage Gaithersburg, MD

Loan Processor

Handled all Conventional, FHA and VA loans

Responsible for loan documentation and preparation making sure they’re in compliance. Work directly with lenders on many types of loans. Utilized Encompass software.

Responsible for contacting clients introducing myself as there processor, and updating all parties on the status of loan.

Ordering documents from vendors and ensuring proper workflow and organization are applied.

Experience with LP/DU and able to maintain a pipeline of 20 loans

10/05 – 2/07 North Atlantic Mortgage Corporation Silver Spring, MD

Loan Processor

Responsible for loan documentation and preparation making sure they’re in compliance. Work directly with lenders on many types of loans. Utilized Encompass software.

Responsible for contacting clients introducing myself as there processor, and updating all parties on the status of loan.

Ordering documents from vendors and ensuring proper workflow and organization are applied.

Handled all Conventional, FHA and VA loans

Experience with LP/DU and able to maintain a pipeline of 20 loans

9/03 – 10/05 First Guaranty Mortgage Corporation McLean, VA

Loan Processor

Responsible for all loan documentation preparation getting documents together to clear conditions on loans. Handled all Conventional loans. Utilized Calyx Point 4.3 system. Knowledge and experience with Assetwise/DU. Order Appraisals, Title, Flood, BPO, Hazard and Field Reviews.

2/02 - 2/03 Ameritech Mortgage Bankers Lanham, MD

Loan Processor

Responsible for all loan documentation preparation, and tracking for four loan officers. Handled Conventional and FHA loans. Utilized Calyx Point 4.0 system. Demonstrated excellent attention and organizational skills. Interacted with customers and a high volume of calls answering questions and providing information about loan status.

Salary requirements range from $45,000 - $55,000



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