Thanushan Kanagaratnam
*** ********** *******, *******; M1C 4W2
416-***-****; ******@*********.***
Talented, Hardworking and Qualified Computer Professional Seeking a Challenging Position
Highlights of Qualifications
Possess a Bachelor’s degree in computer science and advanced diploma in computer systems & networks technology.
Over 4 years’ experience in information technology support and retail experience.
Achieved CompTIA A+, and Network+ certification.
Experience
PartSource, Logistics Desk Associate, Markham 2016/08 - Present
Manage inventory in Point of Sale system (Parts Watch) including: matching shipments to /various POs. Investigate and report discrepancies, by line of business, document andreport issues to Management.
Manage physical inventory, including receiving and verifying incoming shipments, put away stock; process returned stock and cores. Investigate discrepancies and communicate with Management
Oversee Shipper/Receiver and Order Picker, and other staff, ensuring inventory management processes are followed and incoming and outgoing inventory is appropriately managed.
Perform hole checks and cycle counts, assist with merchandising and promo initiatives; assist in maintaining order and cleanliness
Review, verify and sign off new/core/defective daily reports; reconcile invoices, shipping documents, credits, returns etc; make inventory adjustments
Computer Technology Intern, Arcon Corporation Massachusetts, 2015/11 – 2016/08
Supporting, senior staff in hardware and software development. Specifically in developing a technology based drones, establishing a lab to perform research and development.
Developing graphical user interface for a control terminal to control a drone
I.T. Consultant, Freelance, Toronto 201 - 2015
Analyzed and resolved problems with computer and software systems
Installed and integrated multiple hardware and software systems
Provided support in network and internet connectivity
Educated clients on usage of Microsoft Office software
Computer Technician, Best Buy Canada Ltd., Toronto 2008 – 2012
Installed software and hardware on up to 15 computers per week
Ran hardware and software diagnostics on up to 10 computers per week
Solved internal billing issues and ordered parts from vendors
Trained, developed and coached fellow technicians
Ran department meetings and supervised department
Solved client service concerns and requests
Advised clients on network hardware and setup
Came up with technology solutions for clients
Facilitated repair of notebook and tablets
Education
Computer Systems & Networks Technology, Advanced Diploma, Centennial College, Centennial Science and Technology Centre, Toronto, 2008
Computer Science in Liberal Arts, Bachelor of Arts, York University, Glendon College, Toronto, 2006
A+ Certified Professional, CompTIA, 2005
Network+ Certified Professional, CompTIA, 2005